# WorkRamp Help Center > How can we help? ## Practice \(formerly known AI Simulations\) - [Introduction to Practice](http://help.workramp.com/en/articles/15029471-introduction-to-practice.md): What is Practice and how can it help? - [Setting Up Practice](http://help.workramp.com/en/articles/14639259-setting-up-practice.md): How to create and administer Practice - [Setting the Scene](http://help.workramp.com/en/articles/15030061-setting-the-scene.md): The first step in building a Practice roleplay - [Building Success Criteria](http://help.workramp.com/en/articles/16972578-building-success-criteria.md): The second step in building a Practice roleplay - [Building a Character](http://help.workramp.com/en/articles/16972772-building-a-character.md): The third step in building a Practice roleplay - [AI Simulations - Reporting](http://help.workramp.com/en/articles/15030051-ai-simulations-reporting.md): Reporting on AI Simulations in WorkRamp - [AI Simulations - Learner View](http://help.workramp.com/en/articles/15030082-ai-simulations-learner-view.md): What learners see and do during an AI Simulation - [AI Simulations Release Notes 29th June 2026](http://help.workramp.com/en/articles/15690602-ai-simulations-release-notes-29th-june-2026.md): Updates and bug fixes - [Setting Up Multi-language Simulations](http://help.workramp.com/en/articles/16973891-setting-up-multi-language-simulations.md): Making a Practice roleplay available in more than one language - [Authoring Best Practices for Practice](http://help.workramp.com/en/articles/16109368-authoring-best-practices-for-practice.md): This article is a living guide and will be updated as the product evolves. If something looks different in your wizard, check back here or reach out to your Customer Success Manager. ## WorkRamp Overview - [WorkRamp Product Overview](http://help.workramp.com/en/articles/10568036-workramp-product-overview.md): Learn about the overall WorkRamp product architecture - [The WorkRamp Glossary](http://help.workramp.com/en/articles/10568134-the-workramp-glossary.md): These are words that are commonly used while using WorkRamp - [Plans and Pricing](http://help.workramp.com/en/articles/10568070-plans-and-pricing.md): An overview of WorkRamp's plans and pricing - [EU \(European Union\) WorkRamp Data Center](http://help.workramp.com/en/articles/10568079-eu-european-union-workramp-data-center.md): Learn more about WorkRamp's EU-only Data Center ## Employee Learning Cloud - [Employee Learning Cloud Overview](http://help.workramp.com/en/articles/10574208-employee-learning-cloud-overview.md): A brief overview of the Employee Learning Cloud - [Quick Start Guide for Admins](http://help.workramp.com/en/articles/10573930-quick-start-guide-for-admins.md): Employee Learning Cloud - Learn how to get up and running as an Admin - [Quick Start Guide for Managers](http://help.workramp.com/en/articles/10673355-quick-start-guide-for-managers.md): Employee Learning Cloud - Learn how to get up and running as a Manager - [Quick Start Guide for Learners](http://help.workramp.com/en/articles/10673309-quick-start-guide-for-learners.md): Employee Learning Cloud - How to get up and running as an Learner - [WorkRamp Object Icons](http://help.workramp.com/en/articles/5949795-workramp-object-icons.md) - [Asset Manager](http://help.workramp.com/en/articles/12294176-asset-manager.md): Employee Learning Cloud: Learn how to manage shared assets across Guides and Resources - [Advanced Admin Search](http://help.workramp.com/en/articles/12465259-advanced-admin-search.md): Employee Learning Cloud: Learn about our updated content search in the Admin console - [Bulk Content Actions - Find and Replace](http://help.workramp.com/en/articles/13391786-bulk-content-actions-find-and-replace.md): Employee Learning Cloud: The find and replace feature enhances content management by allowing Admins to make updates to WorkRamp-native content in bulk by finding specific text and replacing it wit... - [Using Trash to Restore or Permanently Delete Content](http://help.workramp.com/en/articles/16307557-using-trash-to-restore-or-permanently-delete-content.md): A guide for admins on how to search, restore, bulk-manage, and permanently delete content in the Trash, including how fallback locations and dependencies are handled. - [Create Your First Guide](http://help.workramp.com/en/articles/2115254-create-your-first-guide.md): Employee Learning Cloud: This is the building block of WorkRamp where all your training content will live - [Adding Images To A Guide](http://help.workramp.com/en/articles/2440148-adding-images-to-a-guide.md): Employee Learning Cloud: Learn two different ways to add images to a guide - [Adding A Flip Card](http://help.workramp.com/en/articles/2944034-adding-a-flip-card.md): Employee Learning Cloud: A simple and engaging way for learners to interact with your training content. - [Callout Cards](http://help.workramp.com/en/articles/3131327-callout-cards.md): Employee Learning Cloud: Highlight important information within your content - [Hyperlinks in To-Do Checklists](http://help.workramp.com/en/articles/6088729-hyperlinks-in-to-do-checklists.md): Employee Learning Cloud: Learn how to add hyperlinks to your Guide To-Do Checklists - [Creating Content For Your Guide](http://help.workramp.com/en/articles/2450446-creating-content-for-your-guide.md): Employee Learning Cloud: Learn about the content types available to create great training materials - [Using the Embed Object](http://help.workramp.com/en/articles/5225918-using-the-embed-object.md): Employee Learning Cloud: Learn how to use the Embed object in your Guides - [Closed Captioning & Transcripts](http://help.workramp.com/en/articles/5596414-closed-captioning-transcripts.md): Employee Learning Cloud: Learn how to set up Captions & Transcripts for videos in a Guide - [How to Create Test Questions for your Guides](http://help.workramp.com/en/articles/2548472-how-to-create-test-questions-for-your-guides.md): Employee Learning Cloud: Learn how to create and add a variety of questions to any Guide - [To-Do Checklist Question Object](http://help.workramp.com/en/articles/3131414-to-do-checklist-question-object.md): Employee Learning Cloud: Create a list of items for your users to complete - [How to Create & Complete Hot Spot Questions](http://help.workramp.com/en/articles/2425608-how-to-create-complete-hot-spot-questions.md): Employee Learning Cloud: Learn how to create hot spot question types for Learners - [Creating Your First Survey](http://help.workramp.com/en/articles/2868855-creating-your-first-survey.md): Employee Learning Cloud: Learn all about creating, viewing, and exporting survey results - [Setting Up Ask a Teammate](http://help.workramp.com/en/articles/6830594-setting-up-ask-a-teammate.md): Employee Learning Cloud: Learn how to allow learners to ask questions on Guides - [Navigating Through Guide Test Settings](http://help.workramp.com/en/articles/2386996-navigating-through-guide-test-settings.md): Employee Learning Cloud: Learn about all your test settings for guides - [Content Collaboration](http://help.workramp.com/en/articles/5610148-content-collaboration.md): Employee Learning Cloud: Learn how to collaborate with other content creators on Guides - [Synced Guide Progress Across Paths](http://help.workramp.com/en/articles/5071870-synced-guide-progress-across-paths.md): Employee Learning Cloud: Learn how to setup a Guide to be automatically marked as completed across multiple Paths - [Test Questions: Hints, Answer Explanations, and Reviewer Notes](http://help.workramp.com/en/articles/3282484-test-questions-hints-answer-explanations-and-reviewer-notes.md): Employee Learning Cloud: Advanced settings for your test questions - [Import, Copy, Rename and Delete Sections or Tasks](http://help.workramp.com/en/articles/2306465-import-copy-rename-and-delete-sections-or-tasks.md): Employee Learning Cloud: Re-use content with powerful import and copy features - [Copying a Guide & Path](http://help.workramp.com/en/articles/2947124-copying-a-guide-path.md): Employee Learning Cloud: Steps to copy a Guide or Path - [Assigning and Managing Trainings](http://help.workramp.com/en/articles/2115301-assigning-and-managing-trainings.md): Employee Learning Cloud: How to assign and manage Guide, Path, Challenge, & SCORM assignments - [Assign a Badge and Certificate to a Guide or SCORM](http://help.workramp.com/en/articles/3388896-assign-a-badge-and-certificate-to-a-guide-or-scorm.md): Employee Learning Cloud: Award certifications to your Learners for Guide or SCORM completion - [Draft & Publish States and Version History](http://help.workramp.com/en/articles/7039936-draft-publish-states-and-version-history.md): Employee Learning Cloud: Learn about the enhancements to our Guide editor with versions and history of publishing - [How To Allow Access To Guides & Paths For External Learners](http://help.workramp.com/en/articles/2628813-how-to-allow-access-to-guides-paths-for-external-learners.md): Employee Learning Cloud: Learn how to allow external access to Guides and Paths using the Share Link - [Reviewing and Grading Guide Submissions](http://help.workramp.com/en/articles/7939892-reviewing-and-grading-guide-submissions.md): Employee Learning Cloud: Learn how to score manually graded questions in the Employee Learning Cloud - [Retake History](http://help.workramp.com/en/articles/3134472-retake-history.md): Employee Learning Cloud: View the number of Learner attempts - [How To Restore Your Deleted Content](http://help.workramp.com/en/articles/2785646-how-to-restore-your-deleted-content.md): Employee Learning Cloud: Option to restore deleted materials - [How To Create Interactive Tutorials \(powered by iorad\)](http://help.workramp.com/en/articles/3420052-how-to-create-interactive-tutorials-powered-by-iorad.md): Employee Learning Cloud: Learn how to create and embed iorad content into WorkRamp - [Voice Over Powerpoint Tutorial](http://help.workramp.com/en/articles/3754399-voice-over-powerpoint-tutorial.md): Employee Learning Cloud: Learn how to put voice over your Powerpoint slides using iorad - [How to Embed Atlassian Content](http://help.workramp.com/en/articles/5174046-how-to-embed-atlassian-content.md): Employee Learning Cloud: Learn how to embed Atlassian content into your WorkRamp trainings - [How to Embed Chorus Recordings](http://help.workramp.com/en/articles/4486887-how-to-embed-chorus-recordings.md): Employee Learning Cloud: Learn how to embed Chorus recordings into your training content - [How To Embed Gong Recordings](http://help.workramp.com/en/articles/3764134-how-to-embed-gong-recordings.md): Employee Learning Cloud: Learn how to incorporate Gong recordings in your trainings - [Embedding Content from OneDrive](http://help.workramp.com/en/articles/5340236-embedding-content-from-onedrive.md): Employee Learning Cloud: Learn how to embed OneDrive content to use in your WorkRamp trainings - [How to Embed Sharepoint Content](http://help.workramp.com/en/articles/5174049-how-to-embed-sharepoint-content.md): Employee Learning Cloud: Learn how to utilize Sharepoint content into your WorkRamp trainings - [AI Assist](http://help.workramp.com/en/articles/8008338-ai-assist.md): Employee Learning Cloud: Guide content creation made easy with Artificial Intelligence - [Classmarker Guide Object](http://help.workramp.com/en/articles/9717971-classmarker-guide-object.md) - [Custom Theming for Guides](http://help.workramp.com/en/articles/12831978-custom-theming-for-guides.md): Learn how to customize the theming and colors for your Guides to reflect your organization’s brand and image. - [AI Assistant in Learner Guides](http://help.workramp.com/en/articles/14033862-ai-assistant-in-learner-guides.md): AI Assistant is an on-demand learning assistant built directly into the Guide interface to support Learners throughout their training journey. - [Creating Guides via Direct Import](http://help.workramp.com/en/articles/14034172-creating-guides-via-direct-import.md): Import your existing documentation into WorkRamp without changing a single word. - [Giving a Learner Another Attempt at a Failed Guide](http://help.workramp.com/en/articles/16972148-giving-a-learner-another-attempt-at-a-failed-guide.md): Resetting a Failed Guide - [Create Your First Path](http://help.workramp.com/en/articles/2115300-create-your-first-path.md): Employee Learning Cloud: Linking Guides, Resources and Challenges Together - [Optional Modules in Paths](http://help.workramp.com/en/articles/11460927-optional-modules-in-paths.md): Employee Learning Cloud: Set specific trainings in your Path to be optional - [Nested Paths](http://help.workramp.com/en/articles/11460891-nested-paths.md): Employee Learning Cloud: Learn how to add Paths to other Paths - [Creating and Managing Content Libraries](http://help.workramp.com/en/articles/2115460-creating-and-managing-content-libraries.md): Employee Learning Cloud: Libraries are a self serve microsite for your learners to find resources and assign training to themselves. - [Library Banners and Images](http://help.workramp.com/en/articles/3009670-library-banners-and-images.md): Employee Learning Cloud: Tips for creating official banners, icons and logos - [Create Your First Challenge](http://help.workramp.com/en/articles/2115459-create-your-first-challenge.md): Employee Learning Cloud: Steps to create a Challenge for your Learners - [Adding and Editing Reviewers for a Challenge](http://help.workramp.com/en/articles/2757070-adding-and-editing-reviewers-for-a-challenge.md): Employee Learning Cloud: Overview of options available when selecting Challenge Reviewers - [Social Challenges](http://help.workramp.com/en/articles/3661837-social-challenges.md): Employee Learning Cloud: Learn how to allow users to see Peer Submissions - [Where Can Reviewers Score Challenges?](http://help.workramp.com/en/articles/2236548-where-can-reviewers-score-challenges.md): Employee Learning Cloud: How to Review Challenges and See Challenge Statuses - [Hide the Scorecard from a Learner's view](http://help.workramp.com/en/articles/2757022-hide-the-scorecard-from-a-learner-s-view.md): Employee Learning Cloud: Optional setting to Disable Learner Scorecard Preview - [Editing Challenges After They Are Assigned](http://help.workramp.com/en/articles/2425605-editing-challenges-after-they-are-assigned.md): Employee Learning Cloud: What can you edit in challenges once they are assigned to people? - [How To Export Reports For Challenges](http://help.workramp.com/en/articles/2635341-how-to-export-reports-for-challenges.md): Employee Learning Cloud: Learn how to export Learner data for individual Challenges - [Auto-Review Video and Written Challenges](http://help.workramp.com/en/articles/9723387-auto-review-video-and-written-challenges.md): Employee Learning Cloud: Utilize AI to assist in reviewing Learner submitted written and video Challenges - [AI Challenge Reviewer - Best Practice Guidance](http://help.workramp.com/en/articles/14669533-ai-challenge-reviewer-best-practice-guidance.md): Best practices and Guidance for when it comes to utilizing the AI Challenge Reviewer - [Creating A Resource](http://help.workramp.com/en/articles/2453739-creating-a-resource.md): Employee Learning Cloud: Learn how to create resources for Learners to access - [Creating and Managing Events](http://help.workramp.com/en/articles/4702139-creating-and-managing-events.md): Employee Learning Cloud: Introduced in our Winter 2020 Release, learn about our updated Events feature - [Event Series](http://help.workramp.com/en/articles/5953499-event-series.md): Employee Learning Cloud: Learn how to set up an Event Series - [Events in Paths](http://help.workramp.com/en/articles/4752897-events-in-paths.md): Employee Learning Cloud: Learn how to add Events in Paths - [SCORM Files in WorkRamp](http://help.workramp.com/en/articles/2421835-scorm-files-in-workramp.md): Employee Learning Cloud: Learn how to use SCORM files in your trainings. - [Best Practices for using SCORM with WorkRamp](http://help.workramp.com/en/articles/3691735-best-practices-for-using-scorm-with-workramp.md): Employee Learning Cloud: Learn about our recommended practices when using SCORM files - [Synced SCORM Progress Across Paths](http://help.workramp.com/en/articles/6989130-synced-scorm-progress-across-paths.md): Employee Learning Cloud: Learn how to setup a SCORM module to be automatically marked as completed across multiple Paths - [Incorporating LinkedIn Learning courses in WorkRamp](http://help.workramp.com/en/articles/5886789-incorporating-linkedin-learning-courses-in-workramp.md): Employee Learning Cloud: Learn how to utilize Linkedin Learnings in WorkRamp - [What do I do when I see a "MissingKey" Message for my SCORM object?](http://help.workramp.com/en/articles/2809860-what-do-i-do-when-i-see-a-missingkey-message-for-my-scorm-object.md) - [Downloading SCORM Source Files](http://help.workramp.com/en/articles/14034121-downloading-scorm-source-files.md): SCORM download feature allows Admins to retrieve the currently active ZIP package - [WorkRamp Content for Admins \(powered by Go1\)](http://help.workramp.com/en/articles/6591546-workramp-content-for-admins-powered-by-go1.md): Employee Learning Cloud: Learn about our Admin-facing prebuilt content solution, powered by Go1. - [WorkRamp Content: EasyLlama](http://help.workramp.com/en/articles/7263036-workramp-content-easyllama.md): Employee Learning Cloud: Compliance content powered by EasyLlama - [WorkRamp Content: Ethena](http://help.workramp.com/en/articles/9174259-workramp-content-ethena.md): Employee Learning Cloud: Compliance content powered by Ethena - [Automated Repeat Assignments](http://help.workramp.com/en/articles/6418814-automated-repeat-assignments.md): Employee Learning Cloud: Learn how to automate content assignment on a recurring basis - [Appears In Feature](http://help.workramp.com/en/articles/3388506-appears-in-feature.md): Employee Learning Cloud: This enhancement helps identify the location your content can be found - [Editing After Content Has Been Assigned](http://help.workramp.com/en/articles/3179631-editing-after-content-has-been-assigned.md): Employee Learning Cloud: Important things to know after you've assigned an item - [Image Guidelines \(Employee LMS\)](http://help.workramp.com/en/articles/6421146-image-guidelines-employee-lms.md): Employee Learning Cloud: Check out the guidelines and specifications for training-related images. - [Time Estimates](http://help.workramp.com/en/articles/2457393-time-estimates.md): Employee Learning Cloud: Learn how to use time estimates for Guides, Paths, Challenges and Resources - [Version History in Text Blocks](http://help.workramp.com/en/articles/2379278-version-history-in-text-blocks.md): Employee Learning Cloud: Learn about version history in Guide text boxes - [Watch Feature](http://help.workramp.com/en/articles/4665176-watch-feature.md): Employee Learning Cloud: Learn about how to set up Watchers for a Guide, Challenge or Path - [Hide Content](http://help.workramp.com/en/articles/10045762-hide-content.md): Employee Learning Cloud: Learn about the ability to hide content within the platform - [Training Overview: Assignment Columns and Filters](http://help.workramp.com/en/articles/14034097-training-overview-assignment-columns-and-filters.md): Manage and track your training more effectively with expanded visibility into assignment data - [Supported File & Browser Types](http://help.workramp.com/en/articles/2351139-supported-file-browser-types.md): Employee Learning Cloud & Customer Learning Cloud: List of the file types and browsers that WorkRamp supports - [How to Move Content Between Folders](http://help.workramp.com/en/articles/2252505-how-to-move-content-between-folders.md): Employee Learning Cloud: Learn how to move items between folders - [How To Generate Share Links for Trainings](http://help.workramp.com/en/articles/2446540-how-to-generate-share-links-for-trainings.md): Employee Learning Cloud: Learn how to generate shareable links - [How to Embed WorkRamp Content](http://help.workramp.com/en/articles/3406907-how-to-embed-workramp-content.md): Employee Learning Cloud: Learn how to embed WorkRamp content to third party pages - [How to Mark Content as Complete](http://help.workramp.com/en/articles/2379619-how-to-mark-content-as-complete.md): Employee Learning Cloud: Learn how to mark Guides and Paths as "completed" for your Learners - [What Does X-Frame Denied Mean when Embedding Content?](http://help.workramp.com/en/articles/2327394-what-does-x-frame-denied-mean-when-embedding-content.md): Employee Learning Cloud: Common issues you'll see when using the embed functionality - [How to Export the Content Catalog](http://help.workramp.com/en/articles/3282473-how-to-export-the-content-catalog.md): Employee Learning Cloud: Learn to export a CSV listing of your training content - [Notifications: Due Date & Overdue Reminders](http://help.workramp.com/en/articles/2487620-notifications-due-date-overdue-reminders.md): Employee Learning Cloud: Understanding training reminders in WorkRamp - [How To Archive An Assignment](http://help.workramp.com/en/articles/2494116-how-to-archive-an-assignment.md): Employee Learning Cloud: Learn why archiving is useful and how to archive a specific assignment - [The Trash: Deleting and Recovering Learning Objects](http://help.workramp.com/en/articles/2252482-the-trash-deleting-and-recovering-learning-objects.md): Employee Learning Cloud: Learn about our Trash function - [AI Enterprise Settings](http://help.workramp.com/en/articles/12160009-ai-enterprise-settings.md): Employee Learning Cloud: Learn how to manage the global AI settings for your WorkRamp platform - [Allowlist Items](http://help.workramp.com/en/articles/3709797-allowlist-items.md): Employee Learning Cloud: Learn about the items to allowlist for our app - [Automated Reminder Notifications](http://help.workramp.com/en/articles/5883998-automated-reminder-notifications.md): Employee Learning Cloud: Learn how to set up reminder notifications for assignments with due dates - [Branded Email Settings & Email Customizations](http://help.workramp.com/en/articles/9581931-branded-email-settings-email-customizations.md): Employee Learning Cloud: Learn how to set up a branding & customization within ELC Emails to Learners - [Content Ratings](http://help.workramp.com/en/articles/3406890-content-ratings.md): Employee Learning Cloud: Overview of content ratings and how to report on them - [Content Typography Styles](http://help.workramp.com/en/articles/10273618-content-typography-styles.md): Employee Learning Cloud: Define default typographic styles used in text editors and content created in WorkRamp. - [Having Trouble Receiving Our Emails?](http://help.workramp.com/en/articles/2816690-having-trouble-receiving-our-emails.md): Employee Learning Cloud: Learn how to unblock our emails from your network \(Gmail, Outlook, and Yahoo\) - [Image Carousel](http://help.workramp.com/en/articles/9581789-image-carousel.md): Employee Learning Cloud: How to add images to the Learner Home experience - [When Do Users Receive Notifications?](http://help.workramp.com/en/articles/2321963-when-do-users-receive-notifications.md): Employee Learning Cloud: Learn about when your Learners get notifications - [Email Digests](http://help.workramp.com/en/articles/14034003-email-digests.md): Customizable Insights for Admins and Managers - [Setting Up New Users for Your Enterprise](http://help.workramp.com/en/articles/2115224-setting-up-new-users-for-your-enterprise.md): Employee Learning Cloud: Learn how to add new user accounts - [How to Deactivate, Reactivate, or Delete Users](http://help.workramp.com/en/articles/2865087-how-to-deactivate-reactivate-or-delete-users.md): Employee Learning Cloud: An overview on managing users - [User Groups](http://help.workramp.com/en/articles/2115331-user-groups.md): Employee Learning Cloud: Learn how to create and manage user groups - [Adding and Removing Managers To Groups](http://help.workramp.com/en/articles/2707857-adding-and-removing-managers-to-groups.md): Employee Learning Cloud: Learn how to designate Managers to specific Groups within your organization - [Manager Escalation Emails](http://help.workramp.com/en/articles/6045352-manager-escalation-emails.md): Employee Learning Cloud: Learn how to set up escalation email notifications to Managers - [Dynamic Groups](http://help.workramp.com/en/articles/5881368-dynamic-groups.md): Employee Learning Cloud: Learn how to set up rules to dynamically add users to Groups - [Adding Custom User Attributes](http://help.workramp.com/en/articles/3327319-adding-custom-user-attributes.md): Employee Learning Cloud: Learn how to add custom user attributes, such as 'Location' or 'Department ID' - [Advanced Custom User Attributes](http://help.workramp.com/en/articles/6024070-advanced-custom-user-attributes.md): Employee Learning Cloud: A guide to setup custom user attributes for non-text string attributes - [Advanced Filters for Automations and Dynamic Groups](http://help.workramp.com/en/articles/6519406-advanced-filters-for-automations-and-dynamic-groups.md): Employee Learning Cloud: Learn how to utilize the advanced filter options - [Automation](http://help.workramp.com/en/articles/5718455-automation.md): Employee Learning Cloud: How to create automations for recurring assignments - [Badges](http://help.workramp.com/en/articles/2838145-badges.md): Employee Learning Cloud: Previously known as "Certifications". - [How To Create A Badge and Certificate](http://help.workramp.com/en/articles/2608620-how-to-create-a-badge-and-certificate.md): Employee Learning Cloud: Learn about badges and how to create them - [Skills](http://help.workramp.com/en/articles/9824503-skills.md): Employee Learning Cloud: Create, categorize and track employee skills in WorkRamp. - [Training Content Tags](http://help.workramp.com/en/articles/3282460-training-content-tags.md): Employee Learning Cloud: Use Tags to better organize your training content - [Email Settings](http://help.workramp.com/en/articles/6524768-email-settings.md): Employee Learning Cloud: Learn about the email settings for the employee learning cloud - [How To Custom Brand Your Enterprise](http://help.workramp.com/en/articles/2115338-how-to-custom-brand-your-enterprise.md): Employee Learning Cloud: An overview of adding custom branding for your enterprise - [Security and Privacy Settings](http://help.workramp.com/en/articles/3739390-security-and-privacy-settings.md): Employee Learning Cloud: Learn about the different security settings available for your Enterprise - [Company Directory](http://help.workramp.com/en/articles/6803116-company-directory.md): Employee Learning Cloud: Learn how to manage the company directory - [Leaderboards](http://help.workramp.com/en/articles/6953925-leaderboards.md): Employee Learning Cloud: Leaderboards within the Company tab provide visibility into which Learners are learning the most - [Localization](http://help.workramp.com/en/articles/3406878-localization.md): Employee Learning Cloud: Learn about the different languages supported and how to set up a default language. - [Navigating the User Overview Page](http://help.workramp.com/en/articles/8695303-navigating-the-user-overview-page.md): Employee Learning Cloud: Learn about how to utilize the user overview page - [The Difference Between Admins, Editors and Managers](http://help.workramp.com/en/articles/2115463-the-difference-between-admins-editors-and-managers.md): Employee Learning Cloud: An overview of the roles available and the associated permissions - [Content Management Permissions](http://help.workramp.com/en/articles/2305711-content-management-permissions.md): Employee Learning Cloud: Learn how to set-up and manage folder level permissions for Content - [Adding and Managing Admins](http://help.workramp.com/en/articles/2273924-adding-and-managing-admins.md): Employee Learning Cloud: Read more about Admin permissions - [Adding and Managing Managers](http://help.workramp.com/en/articles/2305739-adding-and-managing-managers.md): Employee Learning Cloud: Learn how to set-up managers for your enterprise - [How To Assign Custom Permissions](http://help.workramp.com/en/articles/2518003-how-to-assign-custom-permissions.md): Employee Learning Cloud: Learn how to assign custom permissions for Reporting, User Management and Group Management - [The My Team Manager Dashboard](http://help.workramp.com/en/articles/8319251-the-my-team-manager-dashboard.md): Employee Learning Cloud: Learn about the Manager dashboard and how to navigate it - [Creating Your First Report](http://help.workramp.com/en/articles/2424700-creating-your-first-report.md): Employee Learning Cloud: Learn how to effectively use the Report Builder to see how well your team is doing! - [Data Visualization](http://help.workramp.com/en/articles/5322100-data-visualization.md): Employee Learning Cloud: Learn about our Data Visualization feature - [How to Convert Report Date/Times](http://help.workramp.com/en/articles/6481268-how-to-convert-report-date-times.md): Employee Learning Cloud: Learn how to convert UTC times and dates to your local time zone - [Libraries Reporting](http://help.workramp.com/en/articles/6597775-libraries-reporting.md): Employee Learning Cloud: Check out the data you can report on for your Libraries - [Reporting on Your Tags](http://help.workramp.com/en/articles/3407080-reporting-on-your-tags.md): Employee Learning Cloud: Learn how to report on your content tags - [Reporting: Overview of User Responses](http://help.workramp.com/en/articles/2927655-reporting-overview-of-user-responses.md): Employee Learning Cloud: A great way to identify learning trends within a Guide. - [Scheduled Reports](http://help.workramp.com/en/articles/2968684-scheduled-reports.md): Employee Learning Cloud: An overview on setting up and managing Scheduled Reports - [SCORM Interactions Report](http://help.workramp.com/en/articles/6590949-scorm-interactions-report.md): Employee Learning Cloud: Learn how to export the interaction data for your SCORM trainings. - [Managing Saved Reports](http://help.workramp.com/en/articles/7967784-managing-saved-reports.md): Employee Learning Cloud: Learn about the full functionality of Saved Reports in the Report Builder - [Reporting Column Definitions](http://help.workramp.com/en/articles/8537358-reporting-column-definitions.md): Employee Learning Cloud: Here is a list of definitions for columns that may be vague when creating a Report in the Employee Learning Cloud - [Data Dictionary](http://help.workramp.com/en/articles/8524998-data-dictionary.md): Employee Learning Cloud: Understand what each field represents within the Report Builder's different reports - [Sharing and Saving in Employee Analytics Studio](http://help.workramp.com/en/articles/11682129-sharing-and-saving-in-employee-analytics-studio.md): Employee Learning Cloud: Learn how to schedule and share reports, visualizations and dashboards with other users. - [Creating Reports and Visualizations in Employee Analytics Studio](http://help.workramp.com/en/articles/11681020-creating-reports-and-visualizations-in-employee-analytics-studio.md): Employee Learning Cloud: Learn how to create new reports, turn reports into visualizations, and manage multiple reports within workbooks. - [Getting Started with Employee Learning Cloud Analytics Studio](http://help.workramp.com/en/articles/11680918-getting-started-with-employee-learning-cloud-analytics-studio.md): Employee Learning Cloud: Learn how to create more robust and detailed reports, visualizations, dashboards, AI-driven metrics and more. - [Creating and Managing Dashboards in Employee Analytics Studio](http://help.workramp.com/en/articles/11681842-creating-and-managing-dashboards-in-employee-analytics-studio.md): Employee Learning Cloud: Learn how to create new dashboards and manage existing dashboards in Analytics Studio. - [AI in Analytics Studio: Workbook Agent vs. Omni AI](http://help.workramp.com/en/articles/15900932-ai-in-analytics-studio-workbook-agent-vs-omni-ai.md): Meet Analytics Studio's two AI assistants — how they're different, when to reach for each, and how to get the most out of them. - [How to Use Omni AI](http://help.workramp.com/en/articles/15900970-how-to-use-omni-ai.md) - [AI Skills in Analytics Studio](http://help.workramp.com/en/articles/16860542-ai-skills-in-analytics-studio.md): What are Skills in Analytics Studio and how to use them. - [Getting Started with Guides and Paths](http://help.workramp.com/en/articles/2278279-getting-started-with-guides-and-paths.md): Employee Learning Cloud: Learn about the different forms of content within WorkRamp - [How to Complete Guide Questions](http://help.workramp.com/en/articles/2930223-how-to-complete-guide-questions.md): Employee Learning Cloud: How to Submit and Re-submit Answers to a Guide - [How to Export your Guide to a PDF](http://help.workramp.com/en/articles/2262636-how-to-export-your-guide-to-a-pdf.md): Employee Learning Cloud: Learn how to export your trainings to a PDF - [How To Rate Your Content](http://help.workramp.com/en/articles/3406888-how-to-rate-your-content.md): Employee Learning Cloud: Learn how to rate your Guides - [How to Record with Zoom](http://help.workramp.com/en/articles/2849183-how-to-record-with-zoom.md): Employee Learning Cloud: This is applicable to both Guides and Challenges - [How to Complete Challenges](http://help.workramp.com/en/articles/2278281-how-to-complete-challenges.md): Employee Learning Cloud: Learn about Challenges and how to complete them - [SCORM Best Practices for Learners](http://help.workramp.com/en/articles/7061663-scorm-best-practices-for-learners.md): Employee Learning Cloud: Read about our tips for completing SCORM modules - [How to View your SCORM Results](http://help.workramp.com/en/articles/2423517-how-to-view-your-scorm-results.md): Employee Learning Cloud: Learn how to see your SCORM results - [Libraries for Learners](http://help.workramp.com/en/articles/8302468-libraries-for-learners.md): Employee Learning Cloud: A Library contains curated content for your employees to self-serve training and resources. - [How to Register for an Event Session](http://help.workramp.com/en/articles/4800321-how-to-register-for-an-event-session.md): Employee Learning Cloud: Learn how to register for an Event Session - [Personalized Learning](http://help.workramp.com/en/articles/10697246-personalized-learning.md): Employee Learning Cloud: Multiple options to “Personalize” their Guide experience when viewing Guide content \(beta\). - [Advanced Search for Learners](http://help.workramp.com/en/articles/3372750-advanced-search-for-learners.md): Employee Learning Cloud: Learn about the Advanced Search within the Learner dashboard - [Chrome Extension for Learner Search](http://help.workramp.com/en/articles/3383703-chrome-extension-for-learner-search.md): Employee Learning Cloud: Overview of the Learner's Search Chrome Extension - [WorkRamp Mobile Experience](http://help.workramp.com/en/articles/2614837-workramp-mobile-experience.md): Employee Learning Cloud: Learn about the mobile iOS and Android options you have available, and how to use WorkRamp through our mobile app - [WorkRamp App for Zendesk Users](http://help.workramp.com/en/articles/3492076-workramp-app-for-zendesk-users.md): Employee Learning Cloud: Learn how to utilize the WorkRamp app within Zendesk - [Development tab: WorkRamp Content](http://help.workramp.com/en/articles/7926052-development-tab-workramp-content.md): Employee Learning Cloud: Prebuilt WorkRamp Content development courses, available in the Learner Experience - [Learner Bookmarks](http://help.workramp.com/en/articles/9248118-learner-bookmarks.md): Employee Learning Cloud: How to save and access your saved courses - [Archive Content](http://help.workramp.com/en/articles/9524581-archive-content.md): Employee Learning Cloud: How to Archive Content to clear your home screen - [How to Edit Your WorkRamp Profile](http://help.workramp.com/en/articles/6741886-how-to-edit-your-workramp-profile.md): Employee Learning Cloud: Learn about managing your profile in your company directory - [How To Change Your Password](http://help.workramp.com/en/articles/3630560-how-to-change-your-password.md): Employee Learning Cloud: Learn how to change your password - [User Notification Settings](http://help.workramp.com/en/articles/2115439-user-notification-settings.md): Employee Learning Cloud: Overview of the Learner notification settings - [Changing Your Default Language](http://help.workramp.com/en/articles/4378594-changing-your-default-language.md): Employee Learning Cloud: Learn how to change the language the platform appears in. - [Downloading Badges and Certificates](http://help.workramp.com/en/articles/6250349-downloading-badges-and-certificates.md): Employee Learning Cloud: Learn how to download the Badges and Certificates you have earned - [BambooHR Integration](http://help.workramp.com/en/articles/5518303-bamboohr-integration.md): Employee Learning Cloud: Learn how to set up the Bamboo HR Integration - [Zapier Integration](http://help.workramp.com/en/articles/6808362-zapier-integration.md): Employee Learning Cloud: Learn how to set up an integration with Zapier - [HiBob Integration](http://help.workramp.com/en/articles/8363265-hibob-integration.md): Employee Learning Cloud: Learn about integrating HiBob and WorkRamp - [UKG Pro - WorkRamp HRIS Connector](http://help.workramp.com/en/articles/9797666-ukg-pro-workramp-hris-connector.md) - [UKG Ready - WorkRamp HRIS Connector](http://help.workramp.com/en/articles/9797682-ukg-ready-workramp-hris-connector.md) - [Justworks - WorkRamp HRIS Connector](http://help.workramp.com/en/articles/9797702-justworks-workramp-hris-connector.md) - [Paylocity - WorkRamp HRIS Connector](http://help.workramp.com/en/articles/9797703-paylocity-workramp-hris-connector.md) - [WorkRamp HRIS Connector](http://help.workramp.com/en/articles/9797729-workramp-hris-connector.md) - [ADP Workforce - WorkRamp HRIS Connector](http://help.workramp.com/en/articles/9821509-adp-workforce-workramp-hris-connector.md) - [Oracle - WorkRamp HRIS Connector](http://help.workramp.com/en/articles/9971273-oracle-workramp-hris-connector.md) - [WorkRamp Integrations: UserID Management Across Integrations](http://help.workramp.com/en/articles/9682267-workramp-integrations-userid-management-across-integrations.md) - [How to Embed Synthesia Videos](http://help.workramp.com/en/articles/10480958-how-to-embed-synthesia-videos.md): Employee Learning Cloud: Learn how to use Synthesia videos in your Guide - [Lattice HRIS Integration](http://help.workramp.com/en/articles/10348289-lattice-hris-integration.md): Employee Learning Cloud: This article will help walk through the steps to set up the Lattice HRIS integration. - [Glean AI Integration](http://help.workramp.com/en/articles/10375452-glean-ai-integration.md): This article outlines how to setup and use the Glean Integration in the Employee Learning Cloud - [Google Meet Integration](http://help.workramp.com/en/articles/11887719-google-meet-integration.md): Employee Learning Cloud: Learn how to set up the Google Meet integration for your WorkRamp Events - [Setting Up Single Sign On \(SSO\)](http://help.workramp.com/en/articles/2260753-setting-up-single-sign-on-sso.md): Overview on SSO Set-up for your Enterprise organization - [Setting Up SSO with Okta](http://help.workramp.com/en/articles/8701435-setting-up-sso-with-okta.md): Learn how to set up SSO with Okta for your Employee Learning Platform - [Outlook Calendar Integration](http://help.workramp.com/en/articles/8472272-outlook-calendar-integration.md): Integrate WorkRamp with your Microsoft Outlook Calendar for event invite management - [Guides v2](http://help.workramp.com/en/articles/16972113-guides-v2.md): What is in our new Guides API's and how to use them - [Salesforce Integration for the Employee LMS](http://help.workramp.com/en/articles/10008630-salesforce-integration-for-the-employee-lms.md): Learn about the Salesforce Integration for the Employee LMS. - [Sales CMS for Admins](http://help.workramp.com/en/articles/8792424-sales-cms-for-admins.md): Employee Learning Cloud: Learn about our Content Management System for Sales Teams - [Sales CMS for Employees](http://help.workramp.com/en/articles/8792447-sales-cms-for-employees.md): Employee Learning Cloud: Sales assets made available to Employees through the Content Management System. ## Customer Learning Cloud - [Customer Learning Cloud Overview](http://help.workramp.com/en/articles/10574260-customer-learning-cloud-overview.md): A brief overview of the Customer Learning Cloud - [Getting Started with Academies](http://help.workramp.com/en/articles/3564911-getting-started-with-academies.md): Customer Learning Cloud: How to set-up and manage your Academy - [Navigating the Customer Learning Cloud Admin Console](http://help.workramp.com/en/articles/8011352-navigating-the-customer-learning-cloud-admin-console.md) - [Getting Started with Communities](http://help.workramp.com/en/articles/8923959-getting-started-with-communities.md): Customer Learning Cloud: Learn about our Communities feature - [New Release: Customer Learning Cloud Updates!](http://help.workramp.com/en/articles/10911353-new-release-customer-learning-cloud-updates.md): This article outlines some new updates to the Admin Console in the Customer Learning Cloud - [Authorized to Embed Setting](http://help.workramp.com/en/articles/7172661-authorized-to-embed-setting.md): Customer Learning Cloud: Security setting for Academies embedded in an iframe - [Setting Up a Custom Email Sender Address](http://help.workramp.com/en/articles/5192682-setting-up-a-custom-email-sender-address.md): Customer Learning Cloud: Learn how to set up a custom email address for your Academy emails to send from - [Setting up E-Commerce in Academies](http://help.workramp.com/en/articles/4157464-setting-up-e-commerce-in-academies.md): Customer Learning Cloud: How to setup and manage e-commerce for your Academy - [AI Settings in Academies](http://help.workramp.com/en/articles/12832098-ai-settings-in-academies.md): Customer Learning Cloud: Learn how to manage the available AI Settings for your Academy - [Academy Session Timeout Management](http://help.workramp.com/en/articles/14470501-academy-session-timeout-management.md): Choose how long user sessions remain active - [Academy Portal Localisation](http://help.workramp.com/en/articles/16011328-academy-portal-localisation.md): Automatic translation of your academy portal into additional languages - [Getting Started on Setting up a Custom Domain](http://help.workramp.com/en/articles/8814585-getting-started-on-setting-up-a-custom-domain.md): Customer Learning Cloud: Learn how to get started setting up a Custom Domain for your Academy - [Who is my DNS Host?](http://help.workramp.com/en/articles/7208967-who-is-my-dns-host.md): Customer Learning Cloud: How to understand get information about your DNS host - [Academy Registration Setup](http://help.workramp.com/en/articles/5098204-academy-registration-setup.md): Customer Learning Cloud: How to manage your Academy Registration fields - [Setting up Instant Auth \(Academies\)](http://help.workramp.com/en/articles/6993556-setting-up-instant-auth-academies.md): Customer Learning Cloud: Generate URLs to automatically log your user into your Academy - [Setting Up SAML SSO in Academies](http://help.workramp.com/en/articles/3897826-setting-up-saml-sso-in-academies.md): Customer Learning Cloud: How to set-up Single Sign On via SAML for your Academy - [Setting Up Okta SSO for Your Academy](http://help.workramp.com/en/articles/4587186-setting-up-okta-sso-for-your-academy.md): Customer Learning Cloud: How to set-up Single Sign On with Okta for your Academy - [Setting Up OAuth SSO in Academies](http://help.workramp.com/en/articles/3897820-setting-up-oauth-sso-in-academies.md): Customer Learning Cloud: Learn how to set-up Single Sign On via OAuth for your Academy - [Setting Up SSO with Google Suite](http://help.workramp.com/en/articles/5489360-setting-up-sso-with-google-suite.md): Customer Learning Cloud: How to set-up Single Sign-on with Google Suite for your Academy - [Setting Up Auth0 SSO in Academies](http://help.workramp.com/en/articles/6502798-setting-up-auth0-sso-in-academies.md): Customer Learning Cloud: How to set-up Single Sign On via Auth0 for your Academy - [Setting Up Azure SSO for your Academy](http://help.workramp.com/en/articles/6974740-setting-up-azure-sso-for-your-academy.md): Customer Learning Cloud: How to set up Azure SSO for your Academy - [Salesforce SSO Integration for your Academy](http://help.workramp.com/en/articles/4295375-salesforce-sso-integration-for-your-academy.md): Customer Learning Cloud: How to set-up Single-Sign-On using our Salesforce Integration - [Connecting Academies with Allbound](http://help.workramp.com/en/articles/3921717-connecting-academies-with-allbound.md): Customer Learning Cloud: Best practices on connecting WorkRamp with a Partner Relationship Management System like Allbound - [Setting up Academy SSO with Impartner](http://help.workramp.com/en/articles/7153734-setting-up-academy-sso-with-impartner.md): Customer Learning Cloud: How to set up Impartner for your Academy SSO - [Theming Settings, Colors, Banners, Icons, and Text](http://help.workramp.com/en/articles/5800850-theming-settings-colors-banners-icons-and-text.md): Customer Learning Cloud: Learn more about the specifications and guidelines for your Academy Theming settings - [Customizing the Registration and Content Overview Pages](http://help.workramp.com/en/articles/4857329-customizing-the-registration-and-content-overview-pages.md): Customer Learning Cloud: How to customize the look and feel of your Academy registration and course pages - [Setting Up Metadata Images for Public Academy Pages](http://help.workramp.com/en/articles/4853392-setting-up-metadata-images-for-public-academy-pages.md): Customer Learning Cloud: How to set up metadata images for your public-facing Academy - [Adding CSS & Javascript to your Academy](http://help.workramp.com/en/articles/6645543-adding-css-javascript-to-your-academy.md): Customer Learning Cloud: Learn how to add and utilize CSS and Javascript in your Academy - [Academy Email Customizations and Reminder](http://help.workramp.com/en/articles/6625415-academy-email-customizations-and-reminder.md): Customer Learning Cloud: how to customize email reminders for your Academy - [Academy Banners, Icons, and Logos](http://help.workramp.com/en/articles/3634408-academy-banners-icons-and-logos.md): Customer Learning Cloud: Tips for setting up your Academy images - [Setting Up Academy Filters](http://help.workramp.com/en/articles/4408723-setting-up-academy-filters.md): Customer Learning Cloud: How to set up and manage your Academy Filters - [Linking the Community to the Academy](http://help.workramp.com/en/articles/8923925-linking-the-community-to-the-academy.md): Customer Learning Cloud: How to link your community to your Academy - [Custom Academy Pages](http://help.workramp.com/en/articles/9949351-custom-academy-pages.md): Customer Learning Cloud: Customer Academy Pages - [Adding an Announcement Bar to your Academy](http://help.workramp.com/en/articles/12306513-adding-an-announcement-bar-to-your-academy.md): Customer Learning Cloud: Use an Announcement Bar in your Academy to direct learners to content, pages, or external sites. - [Featuring Content with the Featured Content Section](http://help.workramp.com/en/articles/6418867-featuring-content-with-the-featured-content-section.md): Customer Learning Cloud: Learn how to specify content to be featured on the top of your Academy pages - [Setting up Certifications in Academies](http://help.workramp.com/en/articles/7339624-setting-up-certifications-in-academies.md): Customer Learning Cloud: Learn about Academy Certifications - [Setting up Paths in Academies](http://help.workramp.com/en/articles/5613715-setting-up-paths-in-academies.md): Customer Learning Cloud: How to setup and group Academy courses together into a Path. - [Setting up Events in Academies](http://help.workramp.com/en/articles/3773529-setting-up-events-in-academies.md): Customer Learning Cloud: How to set up & manage events for your Academy users - [Managing Content in the Academy](http://help.workramp.com/en/articles/10828371-managing-content-in-the-academy.md): Customer Learning Cloud: What to expect when unpublishing or removing content from the Academy - [Academy Test Questions](http://help.workramp.com/en/articles/3688721-academy-test-questions.md): Customer Learning Cloud: Learn about the test questions which are supported in Academies - [Learner Search](http://help.workramp.com/en/articles/10355717-learner-search.md): Customer Learning Cloud: Learn about the search capabilities - [Setting up Collections in Academies](http://help.workramp.com/en/articles/11250766-setting-up-collections-in-academies.md): Customer Learning Cloud: Learn more about Academy Collections - [Managing Ungated Content for Logged Out Users](http://help.workramp.com/en/articles/11635283-managing-ungated-content-for-logged-out-users.md): Customer Learning Cloud: How to make content accessible to users without requiring registration or authentication - [Managing Academy Content Metadata \(Tags\)](http://help.workramp.com/en/articles/11641676-managing-academy-content-metadata-tags.md): Customer Learning Cloud: Create and categorize your Academy content with Metadata - [Managing the Academy Catalog Page](http://help.workramp.com/en/articles/11641853-managing-the-academy-catalog-page.md): Customer Learning Cloud: How to publish and manage the Catalog page in your Academy - [Academy Guide Translation](http://help.workramp.com/en/articles/11748955-academy-guide-translation.md): Customer Learning Cloud: How to enable AI Translations for Guides within your WorkRamp Academy - [Academy Guide AI Personalization](http://help.workramp.com/en/articles/11818468-academy-guide-ai-personalization.md): Customer Learning Cloud: Options that allow Learners to 'Personalize' the Guide experience. - [Managing Content Recommendations in Academies](http://help.workramp.com/en/articles/11940183-managing-content-recommendations-in-academies.md): Customer Learning Cloud: Learn how to set up and manage Recommended Content in your Academy - [Academy Prerequisites](http://help.workramp.com/en/articles/15421337-academy-prerequisites.md): Guide learners through structured content journeys - [Managing Academy/Hub Admin Permissions](http://help.workramp.com/en/articles/6301651-managing-academy-hub-admin-permissions.md): Customer Learning Cloud: How to give users permission to manage specific Hubs - [Managing Academy/Hub Roles](http://help.workramp.com/en/articles/15137324-managing-academy-hub-roles.md): Create custom Roles to grant users or groups specific access - [Managing Academy Contacts](http://help.workramp.com/en/articles/5072192-managing-academy-contacts.md): Customer Learning Cloud: How to manage your Academy user base - [Academy Analytics Tab Overview](http://help.workramp.com/en/articles/6301711-academy-analytics-tab-overview.md): Customer Learning Cloud: Learn about the Analytics tab within your Academy - [Managing Academy Segments](http://help.workramp.com/en/articles/4124432-managing-academy-segments.md): Customer Learning Cloud: How to create customized experiences for your customers by using Segments - [Data Visualization](http://help.workramp.com/en/articles/5324854-data-visualization.md): Customer Learning Cloud: Viewing our Data Visualization feature in your Academy - [Managing Academy Enrollments](http://help.workramp.com/en/articles/5410615-managing-academy-enrollments.md): Customer Learning Cloud: How to enroll users to Academy trainings, certifications and paths - [Reviewing and Grading Guide Submissions in Academies with the Gradebook](http://help.workramp.com/en/articles/5076790-reviewing-and-grading-guide-submissions-in-academies-with-the-gradebook.md): Customer Learning Cloud: How to score manually graded questions in your Academy courses. - [Localization](http://help.workramp.com/en/articles/4374846-localization.md): Customer Learning Cloud: Learn about the different languages supported and how to set up a default language for your Academy. - [Academies Report Builder: Data Dictionary](http://help.workramp.com/en/articles/8369816-academies-report-builder-data-dictionary.md): Customer Learning Cloud: Reporting definitions for your Academy data - [Academy Analytics: Report Builder](http://help.workramp.com/en/articles/8341855-academy-analytics-report-builder.md): Customer Learning Cloud: How to report on your Academy data - [Workflows for Academies](http://help.workramp.com/en/articles/12140604-workflows-for-academies.md): Customer Learning Cloud: Learn how to set up and manage workflows for Academies - [Managing Team Leads in Academies](http://help.workramp.com/en/articles/12141014-managing-team-leads-in-academies.md): Customer Learning Cloud: Learn how to give specific Contacts enrollment and reporting capabilities for specific groups of Contacts - [Impersonating a Contact](http://help.workramp.com/en/articles/14808332-impersonating-a-contact.md): Supporting your Contact - What Gets Saved and What Doesn't - [Sharing and Saving in Customer Analytics Studio](http://help.workramp.com/en/articles/11682149-sharing-and-saving-in-customer-analytics-studio.md): Customer Learning Cloud: Learn how to schedule and share reports, visualizations and dashboards with other users. - [Getting Started with Customer Learning Cloud Analytics Studio](http://help.workramp.com/en/articles/11680969-getting-started-with-customer-learning-cloud-analytics-studio.md): Customer Learning Cloud: Learn how to create more robust and detailed reports, visualizations, dashboards, AI-driven metrics and more. - [Creating Reports and Visualizations in Customer Analytics Studio](http://help.workramp.com/en/articles/11681067-creating-reports-and-visualizations-in-customer-analytics-studio.md): Customer Learning Cloud: Learn how to create new reports, turn reports into visualizations, and manage multiple reports within workbooks. - [Creating and Managing Dashboards in Customer Analytics Studio](http://help.workramp.com/en/articles/11681901-creating-and-managing-dashboards-in-customer-analytics-studio.md): Customer Learning Cloud: Learn how to create new dashboards and manage existing dashboards in Analytics Studio. - [How to Use Omni AI](http://help.workramp.com/en/articles/15901176-how-to-use-omni-ai.md) - [Managing the Community: Reporting](http://help.workramp.com/en/articles/8923942-managing-the-community-reporting.md): Customer Learning Cloud: Learn about managing your Community data - [Managing the Community: Deleting & Pinning Posts](http://help.workramp.com/en/articles/8923938-managing-the-community-deleting-pinning-posts.md): Customer Learning Cloud: Managing Community content - [Managing your Community: Reply to Learner Posts](http://help.workramp.com/en/articles/8923935-managing-your-community-reply-to-learner-posts.md): Customer Learning Cloud: Managing Community replies and posts - [Communities: Flag Posts & Comments](http://help.workramp.com/en/articles/9354375-communities-flag-posts-comments.md): Customer Learning Cloud: Managing posts and comments - [Communities: Community Access Controls](http://help.workramp.com/en/articles/9354370-communities-community-access-controls.md): Customer Learning Cloud: Managing access - [Communities: Contact Labels](http://help.workramp.com/en/articles/9354356-communities-contact-labels.md): Customer Learning Cloud: Creating and managing contact labels - [Communities: Topic Segmentation](http://help.workramp.com/en/articles/9354392-communities-topic-segmentation.md): Customer Learning Cloud: Control what users can access Topics in your Community - [Academies API](http://help.workramp.com/en/articles/6993413-academies-api.md): Customer Learning Cloud: How to leverage APIs for your Academy - [Academy Integrations](http://help.workramp.com/en/articles/3809220-academy-integrations.md): Customer Learning Cloud: Learn about the different integrations available for your Academy - [Setting up Webhooks \(Academies\)](http://help.workramp.com/en/articles/6993531-setting-up-webhooks-academies.md): Customer Learning Cloud: Subscribe to events that happen in your Academy - [Google Analytics Integration](http://help.workramp.com/en/articles/4860294-google-analytics-integration.md): Customer Learning Cloud: How to set-up Google Analytics for your Academy - [Intercom Integration](http://help.workramp.com/en/articles/6002157-intercom-integration.md): Customer Learning Cloud: Integrating Intercom into your Academies - [Salesforce Integration for Academies](http://help.workramp.com/en/articles/4216391-salesforce-integration-for-academies.md): Customer Learning Cloud: Learn about the Salesforce Integration for Academies - [Salesforce Lead Creation](http://help.workramp.com/en/articles/5659489-salesforce-lead-creation.md): Customer Learning Cloud: Create leads from your Academy into your Salesforce instance - [Segment.io Integration](http://help.workramp.com/en/articles/6368348-segment-io-integration.md): Customer Learning Cloud: Learn how to integrate Segment.io for your Academy - [Zoom Integration for Academy Events](http://help.workramp.com/en/articles/6906819-zoom-integration-for-academy-events.md): Customer Learning Cloud: Learn how to integrate your company's Zoom account with your Academy Events - [Zapier Integration](http://help.workramp.com/en/articles/6808561-zapier-integration.md): Customer Learning Cloud: How to set up an integration with Zapier for your Academy - [Setting up Zendesk for your Academy](http://help.workramp.com/en/articles/8011269-setting-up-zendesk-for-your-academy.md): Customer Learning Cloud: How to integrate Zendesk chat bubble in your Academy - [Google Tag Manager Integration](http://help.workramp.com/en/articles/8487090-google-tag-manager-integration.md): Customer Learning Cloud: How to integrate Google Tag Manager within your Academy - [Google Calendar Integration](http://help.workramp.com/en/articles/8472274-google-calendar-integration.md): Customer Learning Cloud: Enable your WorkRamp account for Google Calendar usage for event invite management - [HubSpot CRM Integration for Academies](http://help.workramp.com/en/articles/12140170-hubspot-crm-integration-for-academies.md): Customer Learning Cloud: Learn the HubSpot CRM Integration and how to set it up for Academies - [Adding a Certification to LinkedIn](http://help.workramp.com/en/articles/5321771-adding-a-certification-to-linkedin.md): Customer Learning Cloud: Helping an Academy user to add a Certification to their LinkedIn - [Communities for Academy Users](http://help.workramp.com/en/articles/8923944-communities-for-academy-users.md): Customer Learning Cloud: Learn how to access and interact with the Community ## Getting Started - [Employee Learning Cloud Implementation Guide](http://help.workramp.com/en/articles/13653769-employee-learning-cloud-implementation-guide.md) - [User Management](http://help.workramp.com/en/articles/12543806-user-management.md) - [Content Creation](http://help.workramp.com/en/articles/12543824-content-creation.md) - [Settings](http://help.workramp.com/en/articles/12598730-settings.md) - [Integrations](http://help.workramp.com/en/articles/12598985-integrations.md) - [Assignments](http://help.workramp.com/en/articles/12599606-assignments.md) - [Announcing WorkRamp](http://help.workramp.com/en/articles/12599622-announcing-workramp.md) - [Reporting & Analytics](http://help.workramp.com/en/articles/12599628-reporting-analytics.md) - [Customer Learning Cloud Implementation Guide](http://help.workramp.com/en/articles/13653821-customer-learning-cloud-implementation-guide.md) - [Introduction to WorkRamp!](http://help.workramp.com/en/articles/12639376-introduction-to-workramp.md) - [Contact Management](http://help.workramp.com/en/articles/13455184-contact-management.md) - [Content Creation](http://help.workramp.com/en/articles/12639383-content-creation.md) - [Configuring Settings & Integrations](http://help.workramp.com/en/articles/12639385-configuring-settings-integrations.md) - [Invitations & Enrollments](http://help.workramp.com/en/articles/12639393-invitations-enrollments.md) - [Reporting & Analytics](http://help.workramp.com/en/articles/12639395-reporting-analytics.md) ## Monthly Product Updates - [January 2026 - Product Roundup](http://help.workramp.com/en/articles/13544074-january-2026-product-roundup.md): January 2026 WorkRamp Product Updates - [February 2026 - Product Roundup](http://help.workramp.com/en/articles/13558360-february-2026-product-roundup.md): February 2026 WorkRamp Product Updates - [March 2026 Product Roundup](http://help.workramp.com/en/articles/14289261-march-2026-product-roundup.md): March 2026 WorkRamp Product Updates - [April 2026 Product Roundup](http://help.workramp.com/en/articles/14804867-april-2026-product-roundup.md): April 2026 WorkRamp Product Updates - [May 2026 Product Roundup](http://help.workramp.com/en/articles/15137380-may-2026-product-roundup.md): May 2026 WorkRamp Product Updates - [June 2026 Product Roundup](http://help.workramp.com/en/articles/15190747-june-2026-product-roundup.md): June 2026 WorkRamp Product Updates - [Announcement - Update to WorkRamp Session Management](http://help.workramp.com/en/articles/14016204-announcement-update-to-workramp-session-management.md): New session management configuration - [July 2026 Product Roundup](http://help.workramp.com/en/articles/15900880-july-2026-product-roundup.md): July 2026 WorkRamp Product Updates - [August 2026 Product Roundup](http://help.workramp.com/en/articles/16011438-august-2026-product-roundup.md): August 19th 2026 Learn:Up Product Updates - [September 2026 Product Roundup](http://help.workramp.com/en/articles/16941604-september-2026-product-roundup.md): September 16th 2026 Learn:Up, Academy & Practice Product Updates - [December 2025 - Product Roundup](http://help.workramp.com/en/articles/13178732-december-2025-product-roundup.md): December 2025 WorkRamp Product Updates - [November 2025 - Product Roundup](http://help.workramp.com/en/articles/12651775-november-2025-product-roundup.md): November 2025 - Product Roundup - [October 2025 - Product Roundup](http://help.workramp.com/en/articles/12475278-october-2025-product-roundup.md): October 2025 - Product Roundup - [September 2025 - Product Roundup](http://help.workramp.com/en/articles/12334584-september-2025-product-roundup.md): September 2025 - Product Roundup - [August 2025 - Product Roundup](http://help.workramp.com/en/articles/12063051-august-2025-product-roundup.md): August 2025 - Product Roundup - [July 2025 - Product Roundup](http://help.workramp.com/en/articles/11825843-july-2025-product-roundup.md): July 2025 - Product Roundup - [June 2025 - Product Roundup](http://help.workramp.com/en/articles/11635174-june-2025-product-roundup.md): June 2025 Product Roundup - [May 2025 - Product Roundup](http://help.workramp.com/en/articles/11460872-may-2025-product-roundup.md): May 2025 - Product Roundup - [April 2025 - Product Roundup](http://help.workramp.com/en/articles/11128115-april-2025-product-roundup.md): April 2025 - Product Roundup - [March 2025 - Product Roundup](http://help.workramp.com/en/articles/10907089-march-2025-product-roundup.md): March 2025 - Product Roundup - [February 2025 - Product Roundup](http://help.workramp.com/en/articles/10595611-february-2025-product-roundup.md): February 2025 - Product Roundup - [January 2025 - Product Roundup](http://help.workramp.com/en/articles/10479577-january-2025-product-roundup.md): January 2025 - Product Roundup - [December 2024 - Product Roundup](http://help.workramp.com/en/articles/10298732-december-2024-product-roundup.md) - [November 2024 - Product Roundup](http://help.workramp.com/en/articles/10186264-november-2024-product-roundup.md) - [October 2024 - Product Roundup](http://help.workramp.com/en/articles/10055571-october-2024-product-roundup.md) - [September 2024 - Product Roundup](http://help.workramp.com/en/articles/9904210-september-2024-product-roundup.md) - [August 2024 - Product Roundup](http://help.workramp.com/en/articles/9792933-august-2024-product-roundup.md) - [July 2024 - Product Roundup](http://help.workramp.com/en/articles/9664386-july-2024-product-roundup.md) - [June 2024 - Product Roundup](http://help.workramp.com/en/articles/9510319-june-2024-product-roundup.md) - [May 2024 - Product Roundup](http://help.workramp.com/en/articles/9392390-may-2024-product-roundup.md) - [April 2024 - Product Roundup](http://help.workramp.com/en/articles/9261137-april-2024-product-roundup.md) - [March 2024 - Product Roundup](http://help.workramp.com/en/articles/9102823-march-2024-product-roundup.md) - [February 2024 - Product Roundup](http://help.workramp.com/en/articles/9005742-february-2024-product-roundup.md) - [January 2024 - Product Roundup](http://help.workramp.com/en/articles/8884149-january-2024-product-roundup.md) - [December 2023 - Product Roundup](http://help.workramp.com/en/articles/8713196-december-2023-product-roundup.md) - [November 2023 - Product Roundup](http://help.workramp.com/en/articles/8615533-november-2023-product-roundup.md) - [October 2023 - Product Roundup](http://help.workramp.com/en/articles/8532139-october-2023-product-roundup.md) - [September 2023 - Product Roundup](http://help.workramp.com/en/articles/8417234-september-2023-product-roundup.md) - [August 2023 - Product Roundup](http://help.workramp.com/en/articles/8291813-august-2023-product-roundup.md) - [July 2023 - Product Roundup](http://help.workramp.com/en/articles/8168633-july-2023-product-roundup.md) - [June 2023 - Product Roundup](http://help.workramp.com/en/articles/8055131-june-2023-product-roundup.md) - [May 2023 - Product Roundup](http://help.workramp.com/en/articles/7963694-may-2023-product-roundup.md) - [April 2023 - Product Roundup](http://help.workramp.com/en/articles/7544072-april-2023-product-roundup.md) - [March 2023 - Product Roundup](http://help.workramp.com/en/articles/7198442-march-2023-product-roundup.md) - [February 2023 - Product Roundup](http://help.workramp.com/en/articles/7037275-february-2023-product-roundup.md) - [January 2023 - Product Roundup](http://help.workramp.com/en/articles/6947993-january-2023-product-roundup.md) - [December 2022 - Product Roundup](http://help.workramp.com/en/articles/6866690-december-2022-product-roundup.md) - [November 2022 - Product Roundup](http://help.workramp.com/en/articles/6645542-november-2022-product-roundup.md) - [October 2022 - Product Roundup](http://help.workramp.com/en/articles/6645524-october-2022-product-roundup.md) - [September 2022 – Product Roundup](http://help.workramp.com/en/articles/6526633-september-2022-product-roundup.md) - [August 2022 – Product Roundup](http://help.workramp.com/en/articles/6526640-august-2022-product-roundup.md) - [July 2022 - Product Roundup](http://help.workramp.com/en/articles/6402588-july-2022-product-roundup.md) - [May 2022 – Product Roundup](http://help.workramp.com/en/articles/6323783-may-2022-product-roundup.md) - [June 2022 - Product Roundup](http://help.workramp.com/en/articles/6323775-june-2022-product-roundup.md) - [April 2022 – Product Roundup](http://help.workramp.com/en/articles/6038944-april-2022-product-roundup.md) - [March 2022](http://help.workramp.com/en/articles/6038912-march-2022.md) - [February 2022](http://help.workramp.com/en/articles/5902286-february-2022.md) - [Dec 2021](http://help.workramp.com/en/articles/5662015-dec-2021.md) - [Nov 2021](http://help.workramp.com/en/articles/5607371-nov-2021.md) - [September 2021](http://help.workramp.com/en/articles/5520596-september-2021.md) - [August 2021](http://help.workramp.com/en/articles/5353937-august-2021.md) - [April 2021](http://help.workramp.com/en/articles/5180890-april-2021.md) - [March 2021](http://help.workramp.com/en/articles/5076642-march-2021.md) - [February 2021](http://help.workramp.com/en/articles/4853330-february-2021.md) - [January 2021](http://help.workramp.com/en/articles/4740105-january-2021.md) - [December 2020](http://help.workramp.com/en/articles/4753558-december-2020.md) - [November 2020](http://help.workramp.com/en/articles/4658745-november-2020.md) - [October 2020](http://help.workramp.com/en/articles/4558136-october-2020.md) - [September 2020](http://help.workramp.com/en/articles/4470814-september-2020.md) - [August 2020](http://help.workramp.com/en/articles/4377792-august-2020.md) - [July 2020](http://help.workramp.com/en/articles/4302318-july-2020.md) - [June 2020](http://help.workramp.com/en/articles/4192217-june-2020.md) - [May 2020](http://help.workramp.com/en/articles/4101377-may-2020.md) - [April 2020](http://help.workramp.com/en/articles/4000356-april-2020.md) - [March 2020](http://help.workramp.com/en/articles/3839750-march-2020.md) - [February 2020](http://help.workramp.com/en/articles/3739376-february-2020.md) - [January 2020](http://help.workramp.com/en/articles/3679957-january-2020.md) - [December 2019](http://help.workramp.com/en/articles/3606616-december-2019.md) - [November 2019](http://help.workramp.com/en/articles/3540254-november-2019.md) - [October 2019](http://help.workramp.com/en/articles/3472393-october-2019.md) - [September 2019](http://help.workramp.com/en/articles/3375081-september-2019.md) - [August 2019](http://help.workramp.com/en/articles/3375075-august-2019.md) - [July 2019](http://help.workramp.com/en/articles/3218436-july-2019.md) - [May 2019](http://help.workramp.com/en/articles/2912807-may-2019.md) - [April 2019](http://help.workramp.com/en/articles/2944243-april-2019.md) - [March 2019](http://help.workramp.com/en/articles/2852997-march-2019.md) - [February 2019](http://help.workramp.com/en/articles/2770530-february-2019.md) - [January 2019](http://help.workramp.com/en/articles/2680239-january-2019.md) - [December 2018](http://help.workramp.com/en/articles/2597068-december-2018.md) - [November 2018](http://help.workramp.com/en/articles/2532360-november-2018.md) - [October 2018](http://help.workramp.com/en/articles/2378824-october-2018.md) - [September 2018](http://help.workramp.com/en/articles/2307022-september-2018.md) - [August 2018](http://help.workramp.com/en/articles/2259590-august-2018.md) ## WorkRamp Product Academy - [Registering & Accessing WorkRamp’s Product Academy](http://help.workramp.com/en/articles/6045108-registering-accessing-workramp-s-product-academy.md)