# WorkRamp Help Center

> How can we help?

## AI Simulations

- [Introduction to AI Simulations](http://help.workramp.com/en/articles/15029471-introduction-to-ai-simulations.md): What is AI Simulations and how can they help?
- [Setting Up AI Simulations](http://help.workramp.com/en/articles/14639259-setting-up-ai-simulations.md): How to create and administer AI Simulations
- [AI Simulations - Creating a Simulation](http://help.workramp.com/en/articles/15030061-ai-simulations-creating-a-simulation.md): This article explains how to create an AI Simulation from scratch using the five-step wizard. It is written for Administrators and L&D content creators.
- [AI Simulations - Reporting](http://help.workramp.com/en/articles/15030051-ai-simulations-reporting.md): Reporting on AI Simulations in WorkRamp
- [AI Simulations - Learner View](http://help.workramp.com/en/articles/15030082-ai-simulations-learner-view.md): What learners see and do during an AI Simulation
- [AI Simulations Release Notes 29th June 2026](http://help.workramp.com/en/articles/15690602-ai-simulations-release-notes-29th-june-2026.md): Updates and bug fixes

## WorkRamp Overview

- [WorkRamp Product Overview](http://help.workramp.com/en/articles/10568036-workramp-product-overview.md): Learn about the overall WorkRamp product architecture
- [The WorkRamp Glossary](http://help.workramp.com/en/articles/10568134-the-workramp-glossary.md): These are words that are commonly used while using WorkRamp
- [Plans and Pricing](http://help.workramp.com/en/articles/10568070-plans-and-pricing.md): An overview of WorkRamp's plans and pricing
- [EU \(European Union\) WorkRamp Data Center](http://help.workramp.com/en/articles/10568079-eu-european-union-workramp-data-center.md): Learn more about WorkRamp's EU-only Data Center

## Customer Learning Cloud 

- [Navigating the Customer Learning Cloud Admin Console](http://help.workramp.com/en/articles/8011352-navigating-the-customer-learning-cloud-admin-console.md)
- [Getting Started with Communities](http://help.workramp.com/en/articles/8923959-getting-started-with-communities.md): Customer Learning Cloud: Learn about our Communities feature
- [New Release: Customer Learning Cloud Updates!](http://help.workramp.com/en/articles/10911353-new-release-customer-learning-cloud-updates.md): This article outlines some new updates to the Admin Console in the Customer Learning Cloud
- [Authorized to Embed Setting](http://help.workramp.com/en/articles/7172661-authorized-to-embed-setting.md): Customer Learning Cloud: Security setting for Academies embedded in an iframe
- [Setting Up a Custom Email Sender Address](http://help.workramp.com/en/articles/5192682-setting-up-a-custom-email-sender-address.md): Customer Learning Cloud: Learn how to set up a custom email address for your Academy emails to send from
- [Setting up E-Commerce in Academies](http://help.workramp.com/en/articles/4157464-setting-up-e-commerce-in-academies.md): Customer Learning Cloud: How to setup and manage e-commerce for your Academy
- [AI Settings in Academies](http://help.workramp.com/en/articles/12832098-ai-settings-in-academies.md): Customer Learning Cloud: Learn how to manage the available AI Settings for your Academy
- [Academy Session Timeout Management](http://help.workramp.com/en/articles/14470501-academy-session-timeout-management.md): Choose how long user sessions remain active
- [Academy Registration Setup](http://help.workramp.com/en/articles/5098204-academy-registration-setup.md): Customer Learning Cloud: How to manage your Academy Registration fields
- [Setting up Instant Auth \(Academies\)](http://help.workramp.com/en/articles/6993556-setting-up-instant-auth-academies.md): Customer Learning Cloud: Generate URLs to automatically log your user into your Academy
- [Setting Up SAML SSO in Academies](http://help.workramp.com/en/articles/3897826-setting-up-saml-sso-in-academies.md): Customer Learning Cloud: How to set-up Single Sign On via SAML for your Academy
- [Setting Up Okta SSO for Your Academy](http://help.workramp.com/en/articles/4587186-setting-up-okta-sso-for-your-academy.md): Customer Learning Cloud: How to set-up Single Sign On with Okta for your Academy
- [Setting Up OAuth SSO in Academies](http://help.workramp.com/en/articles/3897820-setting-up-oauth-sso-in-academies.md): Customer Learning Cloud: Learn how to set-up Single Sign On via OAuth for your Academy
- [Setting Up SSO with Google Suite](http://help.workramp.com/en/articles/5489360-setting-up-sso-with-google-suite.md): Customer Learning Cloud: How to set-up Single Sign-on with Google Suite for your Academy
- [Setting Up Auth0 SSO in Academies](http://help.workramp.com/en/articles/6502798-setting-up-auth0-sso-in-academies.md): Customer Learning Cloud: How to set-up Single Sign On via Auth0 for your Academy
- [Setting Up Azure SSO for your Academy](http://help.workramp.com/en/articles/6974740-setting-up-azure-sso-for-your-academy.md): Customer Learning Cloud: How to set up Azure SSO for your Academy
- [Salesforce SSO Integration for your Academy](http://help.workramp.com/en/articles/4295375-salesforce-sso-integration-for-your-academy.md): Customer Learning Cloud: How to set-up Single-Sign-On using our Salesforce Integration
- [Connecting Academies with Allbound](http://help.workramp.com/en/articles/3921717-connecting-academies-with-allbound.md): Customer Learning Cloud: Best practices on connecting WorkRamp with a Partner Relationship Management System like Allbound
- [Setting up Academy SSO with Impartner](http://help.workramp.com/en/articles/7153734-setting-up-academy-sso-with-impartner.md): Customer Learning Cloud: How to set up Impartner for your Academy SSO
- [Theming Settings, Colors, Banners, Icons, and Text](http://help.workramp.com/en/articles/5800850-theming-settings-colors-banners-icons-and-text.md): Customer Learning Cloud: Learn more about the specifications and guidelines for your Academy Theming settings
- [Customizing the Registration and Content Overview Pages](http://help.workramp.com/en/articles/4857329-customizing-the-registration-and-content-overview-pages.md): Customer Learning Cloud: How to customize the look and feel of your Academy registration and course pages
- [Setting Up Metadata Images for Public Academy Pages](http://help.workramp.com/en/articles/4853392-setting-up-metadata-images-for-public-academy-pages.md): Customer Learning Cloud: How to set up metadata images for your public-facing Academy
- [Adding CSS & Javascript to your Academy](http://help.workramp.com/en/articles/6645543-adding-css-javascript-to-your-academy.md): Customer Learning Cloud: Learn how to add and utilize CSS and Javascript in your Academy
- [Academy Email Customizations and Reminder](http://help.workramp.com/en/articles/6625415-academy-email-customizations-and-reminder.md): Customer Learning Cloud: how to customize email reminders for your Academy
- [Academy Banners, Icons, and Logos](http://help.workramp.com/en/articles/3634408-academy-banners-icons-and-logos.md): Customer Learning Cloud: Tips for setting up your Academy images
- [Setting Up Academy Filters](http://help.workramp.com/en/articles/4408723-setting-up-academy-filters.md): Customer Learning Cloud: How to set up and manage your Academy Filters
- [Linking the Community to the Academy](http://help.workramp.com/en/articles/8923925-linking-the-community-to-the-academy.md): Customer Learning Cloud: How to link your community to your Academy
- [Custom Academy Pages](http://help.workramp.com/en/articles/9949351-custom-academy-pages.md): Customer Learning Cloud: Customer Academy Pages
- [Adding an Announcement Bar to your Academy](http://help.workramp.com/en/articles/12306513-adding-an-announcement-bar-to-your-academy.md): Customer Learning Cloud: Use an Announcement Bar in your Academy to direct learners to content, pages, or external sites.
- [Featuring Content with the Featured Content Section](http://help.workramp.com/en/articles/6418867-featuring-content-with-the-featured-content-section.md): Customer Learning Cloud: Learn how to specify content to be featured on the top of your Academy pages
- [Setting up Certifications in Academies](http://help.workramp.com/en/articles/7339624-setting-up-certifications-in-academies.md): Customer Learning Cloud: Learn about Academy Certifications
- [Setting up Paths in Academies](http://help.workramp.com/en/articles/5613715-setting-up-paths-in-academies.md): Customer Learning Cloud: How to setup and group Academy courses together into a Path.
- [Setting up Events in Academies](http://help.workramp.com/en/articles/3773529-setting-up-events-in-academies.md): Customer Learning Cloud: How to set up & manage events for your Academy users
- [Managing Content in the Academy](http://help.workramp.com/en/articles/10828371-managing-content-in-the-academy.md): Customer Learning Cloud: What to expect when unpublishing or removing content from the Academy
- [Academy Test Questions](http://help.workramp.com/en/articles/3688721-academy-test-questions.md): Customer Learning Cloud: Learn about the test questions which are supported in Academies
- [Learner Search](http://help.workramp.com/en/articles/10355717-learner-search.md): Customer Learning Cloud: Learn about the search capabilities
- [Setting up Collections in Academies](http://help.workramp.com/en/articles/11250766-setting-up-collections-in-academies.md): Customer Learning Cloud: Learn more about Academy Collections
- [Managing Ungated Content for Logged Out Users](http://help.workramp.com/en/articles/11635283-managing-ungated-content-for-logged-out-users.md): Customer Learning Cloud: How to make content accessible to users without requiring registration or authentication
- [Managing Academy Content Metadata \(Tags\)](http://help.workramp.com/en/articles/11641676-managing-academy-content-metadata-tags.md): Customer Learning Cloud: Create and categorize your Academy content with Metadata
- [Managing the Academy Catalog Page](http://help.workramp.com/en/articles/11641853-managing-the-academy-catalog-page.md): Customer Learning Cloud: How to publish and manage the Catalog page in your Academy
- [Academy Guide Translation](http://help.workramp.com/en/articles/11748955-academy-guide-translation.md): Customer Learning Cloud: How to enable AI Translations for Guides within your WorkRamp Academy
- [Academy Guide AI Personalization](http://help.workramp.com/en/articles/11818468-academy-guide-ai-personalization.md): Customer Learning Cloud: Options that allow Learners to 'Personalize' the Guide experience.
- [Managing Content Recommendations in Academies](http://help.workramp.com/en/articles/11940183-managing-content-recommendations-in-academies.md): Customer Learning Cloud: Learn how to set up and manage Recommended Content in your Academy
- [Academy Prerequisites](http://help.workramp.com/en/articles/15421337-academy-prerequisites.md): Guide learners through structured content journeys
- [Managing Academy/Hub Admin Permissions](http://help.workramp.com/en/articles/6301651-managing-academy-hub-admin-permissions.md): Customer Learning Cloud: How to give users permission to manage specific Hubs
- [Managing Academy/Hub Roles](http://help.workramp.com/en/articles/15137324-managing-academy-hub-roles.md): Create custom Roles to grant users or groups specific access
- [Managing Academy Contacts](http://help.workramp.com/en/articles/5072192-managing-academy-contacts.md): Customer Learning Cloud: How to manage your Academy user base
- [Academy Analytics Tab Overview](http://help.workramp.com/en/articles/6301711-academy-analytics-tab-overview.md): Customer Learning Cloud: Learn about the Analytics tab within your Academy
- [Managing Academy Segments](http://help.workramp.com/en/articles/4124432-managing-academy-segments.md): Customer Learning Cloud: How to create customized experiences for your customers by using Segments
- [Data Visualization](http://help.workramp.com/en/articles/5324854-data-visualization.md): Customer Learning Cloud: Viewing our Data Visualization feature in your Academy
- [Managing Academy Enrollments](http://help.workramp.com/en/articles/5410615-managing-academy-enrollments.md): Customer Learning Cloud: How to enroll users to Academy trainings, certifications and paths
- [Reviewing and Grading Guide Submissions in Academies with the Gradebook](http://help.workramp.com/en/articles/5076790-reviewing-and-grading-guide-submissions-in-academies-with-the-gradebook.md): Customer Learning Cloud: How to score manually graded questions in your Academy courses.
- [Localization](http://help.workramp.com/en/articles/4374846-localization.md): Customer Learning Cloud: Learn about the different languages supported and how to set up a default language for your Academy.
- [Academies Report Builder: Data Dictionary](http://help.workramp.com/en/articles/8369816-academies-report-builder-data-dictionary.md): Customer Learning Cloud: Reporting definitions for your Academy data
- [Academy Analytics: Report Builder](http://help.workramp.com/en/articles/8341855-academy-analytics-report-builder.md): Customer Learning Cloud: How to report on your Academy data
- [Workflows for Academies](http://help.workramp.com/en/articles/12140604-workflows-for-academies.md): Customer Learning Cloud: Learn how to set up and manage workflows for Academies
- [Managing Team Leads in Academies](http://help.workramp.com/en/articles/12141014-managing-team-leads-in-academies.md): Customer Learning Cloud: Learn how to give specific Contacts enrollment and reporting capabilities for specific groups of Contacts
- [Impersonating a Contact](http://help.workramp.com/en/articles/14808332-impersonating-a-contact.md): Supporting your Contact - What Gets Saved and What Doesn't
- [Academies API](http://help.workramp.com/en/articles/6993413-academies-api.md): Customer Learning Cloud: How to leverage APIs for your Academy
- [Academy Integrations](http://help.workramp.com/en/articles/3809220-academy-integrations.md): Customer Learning Cloud: Learn about the different integrations available for your Academy
- [Setting up Webhooks \(Academies\)](http://help.workramp.com/en/articles/6993531-setting-up-webhooks-academies.md): Customer Learning Cloud: Subscribe to events that happen in your Academy
- [Google Analytics Integration](http://help.workramp.com/en/articles/4860294-google-analytics-integration.md): Customer Learning Cloud: How to set-up Google Analytics for your Academy
- [Intercom Integration](http://help.workramp.com/en/articles/6002157-intercom-integration.md): Customer Learning Cloud: Integrating Intercom into your Academies
- [Salesforce Integration for Academies](http://help.workramp.com/en/articles/4216391-salesforce-integration-for-academies.md): Customer Learning Cloud: Learn about the Salesforce Integration for Academies
- [Salesforce Lead Creation](http://help.workramp.com/en/articles/5659489-salesforce-lead-creation.md): Customer Learning Cloud: Create leads from your Academy into your Salesforce instance
- [Segment.io Integration](http://help.workramp.com/en/articles/6368348-segment-io-integration.md): Customer Learning Cloud: Learn how to integrate Segment.io for your Academy
- [Zoom Integration for Academy Events](http://help.workramp.com/en/articles/6906819-zoom-integration-for-academy-events.md): Customer Learning Cloud: Learn how to integrate your company's Zoom account with your Academy Events
- [Zapier Integration](http://help.workramp.com/en/articles/6808561-zapier-integration.md): Customer Learning Cloud: How to set up an integration with Zapier for your Academy
- [Setting up Zendesk for your Academy](http://help.workramp.com/en/articles/8011269-setting-up-zendesk-for-your-academy.md): Customer Learning Cloud: How to integrate Zendesk chat bubble in your Academy
- [Google Tag Manager Integration](http://help.workramp.com/en/articles/8487090-google-tag-manager-integration.md): Customer Learning Cloud: How to integrate Google Tag Manager within your Academy
- [Google Calendar Integration](http://help.workramp.com/en/articles/8472274-google-calendar-integration.md): Customer Learning Cloud: Enable your WorkRamp account for Google Calendar usage for event invite management
- [HubSpot CRM Integration for Academies](http://help.workramp.com/en/articles/12140170-hubspot-crm-integration-for-academies.md): Customer Learning Cloud: Learn the HubSpot CRM Integration and how to set it up for Academies
- [Adding a Certification to LinkedIn](http://help.workramp.com/en/articles/5321771-adding-a-certification-to-linkedin.md): Customer Learning Cloud: Helping an Academy user to add a Certification to their LinkedIn

## Monthly Product Updates

- [January 2026 - Product Roundup](http://help.workramp.com/en/articles/13544074-january-2026-product-roundup.md): January 2026 WorkRamp Product Updates
- [February 2026 - Product Roundup](http://help.workramp.com/en/articles/13558360-february-2026-product-roundup.md): February 2026 WorkRamp Product Updates
- [March 2026 Product Roundup](http://help.workramp.com/en/articles/14289261-march-2026-product-roundup.md): March 2026 WorkRamp Product Updates
- [April 2026 Product Roundup](http://help.workramp.com/en/articles/14804867-april-2026-product-roundup.md): April 2026 WorkRamp Product Updates
- [May 2026 Product Roundup](http://help.workramp.com/en/articles/15137380-may-2026-product-roundup.md): May 2026 WorkRamp Product Updates
- [June 2026 Product Roundup](http://help.workramp.com/en/articles/15190747-june-2026-product-roundup.md): June 2026 WorkRamp Product Updates
- [Announcement - Update to WorkRamp Session Management](http://help.workramp.com/en/articles/14016204-announcement-update-to-workramp-session-management.md): New session management configuration
- [July 2026 Product Roundup](http://help.workramp.com/en/articles/15900880-july-2026-product-roundup.md): July 2026 WorkRamp Product Updates

## WorkRamp Product Academy

- [Registering & Accessing WorkRamp’s Product Academy](http://help.workramp.com/en/articles/6045108-registering-accessing-workramp-s-product-academy.md)