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AI-powered Translations for Guides

Employee Learning Cloud: Translate Guides to the language of your choice (beta)

PM team avatar
Written by PM team
Updated over 2 weeks ago

WorkRamp's AI Assist can now be used to translate Guides into your language of choice.

📣 Please note that WorkRamp Administrators can enable/disable this option for each Guide, so Translation may not be available for all Guides.

When this is available for a Guide, there will be a Translation icon above the Title and Description of the Guide.

Clicking this icon will display a dropdown of the languages available. Currently, Guides can be translated to the following languages (49 total):

  • Arabic

  • Armenian

  • Bengali

  • Bulgarian

  • Burmese

  • Chinese

  • Croatian

  • Czech

  • Danish

  • Dutch

  • English

  • Estonian

  • Finnish

  • French

  • Georgian

  • German

  • Greek

  • Hebrew

  • Hindi

  • Hungarian

  • Indonesian

  • Italian

  • Japanese

  • Korean

  • Latvian

  • Lithuanian

  • Malay

  • Norwegian

  • Persian

  • Polish

  • Portuguese

  • Punjabi

  • Romanian

  • Russian

  • Serbian

  • Slovak

  • Slovenian

  • Spanish

  • Swahili

  • Swedish

  • Tagalog

  • Tamil

  • Telugu

  • Thai

  • Turkish

  • Ukrainian

  • Urdu

  • Vietnamese

  • Welsh

Selecting a language will prompt the translation to begin. A toast message will display as well as an indicator by the task header that the translation is in progress.

While the translation is in progress, you can continue to work on the Guide. When the translation is complete, a toast message will appear with a button to refresh the Guide into the new language.

Note: You may exit the Guide during the translation process. If the Guide is still translating when you re-visit it, the blue "Translating" indicator will continue to appear next to the task header. If the Guide is finished translating, selecting the language will allow you to refresh the Guide into that language.

If there was an error during the translation process, a toast message will appear indicating as such.

If you exit the Guide after the translation is completed, and re-visit the Guide, the Guide will remain in the selected language.


FAQs:

How long does it take for translations to complete?

The translation process can take at least a few minutes to complete. Guides with a large amount of content will take longer to translate.

Why did I get a "Translation failed. Please try again later." error?

The most common reason is the Guide may be too large.

What gets translated?

Any user-generated text within the Guide (text blocks, headers, descriptions, task titles, section titles, etc.). Embedded content, images, etc. will not be translated. Additionally, the UI surrounding the guide, like the Submit buttons, will not be translated with this functionality (this can be translated via default language settings in Account Settings).

I have a language other than English set as my default language setting via my Account Settings. Will Guides be automatically translated to my default language?

Not at this time. Currently, the translation language will need to be selected for each Guide.

What happens if I submit a task while a translation is in progress?

if you’re viewing a translated Guide, then request another translation and it's in progress when you submit/un-submit the task, you may see the Guide displayed in the original language rather than the language it was most recently translated to.

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