Translation and AI Settings can now be centrally managed at the global level across your entire WorkRamp platform.
Translations
Under Settings > Enterprise > General, you will find a section titled Guide Translations which has a toggle to make Translations available for all your Guides.
Enable / Disable AI
To manage AI Assist and the Guide Personalization options, navigate to Settings > Enterprise > AI Settings. The Enable AI Globally setting applies to all users within your account and is enabled by default. Here you can manage your AI Guide Personalization Settings that will apply to all of your Guides.
Data Retention
By default, the data retention period for your account's chat history is 30 days. If you would like to shorten this period, enter in the number of days that you would like the data to be retained for. For example, entering 1, will delete all of your AI chat history after 1 day.
Security Note
AI Assist only accesses data that is directly input within the AI Assist feature set. The data sent to OpenAI is shared for the sole purpose of providing accounts with the AI Assist features. 3rd parties & partners are not allowed to use your data for training their models or any other purpose. The OpenAI API is SOC 2 Type 2 compliant.
Security Best Practices
WorkRamp will always take every possible measure to ensure that our use of AI and your data remain secure, but there are best practices that should followed when using WorkRamp's AI enhanced features:
Avoid inputting unnecessary personal identification info (SSN, financial information, health information, etc.)
Review any information you get from an AI tool before publishing it (fact checking, checking for coherence, etc.)
Avoid disclosing unnecessary sensitive or confidential company information, including personal information about employees or vendors
Follow your organization’s policies for using AI at work. Stay up to date with the latest training and guidance provided by your company
FAQ
What level of access does the AI receive for my data?
AI Assist only accesses data that is directly input within the AI Assist feature set
The data sent to OpenAI is shared for the sole purpose of providing accounts with the AI Assist features. 3rd parties & partners are not allowed to use your data for training their models or any other purpose.
The OpenAI API is SOC 2 Type 2 compliant.
To request more security information, please visit https://trust.workramp.com/
Do you have any rate limits on AI usage?
At this time, there are no limits on AI usage in the platform. This may be subject to change in the future.