We have refreshed our Daily and Weekly Email Digests to be more customizable, useful, and actionable. These updates ensure you receive the most relevant information regarding learner progress across all training types - including Guides, Paths, Challenges, and SCORM content.
Email Digests are now configurable, giving you total control to receive only the most relevant and helpful updates for your specific workflow.
Managing Digest Settings
Enterprise-Level Settings
Admins can manage digest availability for the entire organization:
Global Configuration: In the Admin console, navigate to [Settings > Email > Settings] to find daily digest options under both Admin and Manager Email Settings.
Mandatory Enablement: Enabling digests within these settings applies to all Admins and Managers. When enabled here, they will not be able to unsubscribe from their individual profile settings.
Individual Opt-In: If these boxes are unchecked at the enterprise level, admins can individually opt in or out from their personal account settings.
Personal Account Settings
If digests are set to Individual Opt-In at the Enterprise level, Admins and Managers can manage their own personal preferences:
Navigate to your Learner home page.
Click on your Profile to access Account Settings.
Select the Email Digest tab.
Note: If the digest is not enabled at the Enterprise level, the checkbox will be grayed out and unavailable for you to enable.
Customizable Digest Options
You can now configure both the cadence of your digest and the specific information it contains.
1. Time Period (Daily, Weekly, Monthly)
This section allows you to choose the time period and cadence of data for all users under an Admin or Manager's scope. You can select one or more Time Periods (Daily, Weekly, Monthly to view:
Active Users: Total number of learners engaged during the period.
Completion Rate: The percentage of successfully finished trainings.
Number of Overdue Assignments: Total count of missed deadlines.
Assignments Needing Grading: A clear count of items awaiting your review.
2. Direct Reports Overview
Get a granular look at your immediate team's performance with their Name and a link to the user’s page on the “My Team Dashboard”:
Key Metrics: View individual Completion Rates, Average Grades, the number of Overdue Assignments, and Number of assignments that need grading - with a link to the direct report’s page on the “My Team Dashboard” with the “Needs Grading” filter pre-selected.
User Selection: You can choose to include or exclude specific users to tailor your view.
3. Assignments that need grading
Keep up to date and streamline your grading process by enabling this section. Objects will group by name and for each object it will show the name and number of submissions. When clicking on the objects name this will take you to the user’s My Team Manager dashboard.
4. Teams Overview (For Managers)
This section lists the Manager Teams below you in the organizational hierarchy:
Team Metrics: View Completion Rates, Overdue Assignments, and grading needs for up to 10 teams.
Filter Control: Select exactly which teams you wish to include in your digest.