At WorkRamp, keeping your data secure is our top priority. We are always reviewing security best practice and following a recent review we are updating how user sessions are managed within WorkRamp to better protect your organization’s information.
Admins can choose how long user sessions remain active before WorkRamp requires a fresh login. This setting lets you align your organization's security requirements with WorkRamp.
Available options:
Short (1 hour) — maximum security, suits compliance-sensitive environments
Daily (12 hours) — balanced option for most organizations
Weekly (5 days) default — minimal interruption for users who access WorkRamp frequently
Note: This setting applies to all login and authentication methods
Where to find it:
Go to your individual Academy hub admin Settings > General.
Find Session Timeout section
Choose from Short, Daily, Weekly.
Changes save automatically and apply to future sessions.