April 2026 Product Roundup

Say goodbye to inconsistent, time-consuming, traditional 1:1 role plays. Build AI-powered practice sessions with deep context and fully configurable AI personas that you tailor to push back, ask follow-ups, and react the way a real person would. When the scenario wraps, your team gets immediate, specific feedback on what landed and what didn't — so they can give it another go until they nail it. Real-world practice without the real-world consequences, all within your existing WorkRamp platform.

Want to see how easily AI Simulations can fit into your training workflows? Simply fill out the form (here) for a tailored demo.

Based on customer feedback, we've brought back the classic callout colour themes in the Guide editor. Admins can now switch between two styles: Default — the modern theme introduced as part of our Guide modernisation — and Classic, which restores the original colour-coded callouts (yellow, red, blue, and green based on type). You'll find the toggle in the callout module settings. (see more)

Two new languages are available for AI Translation features: Hmoob (Hmong) and Français (Canada). Both appear in the language selection menu and are fully supported across AI-powered translation workflows in Guides.

You can now configure how long user sessions stay active before requiring a fresh login. Head to your Security and Privacy Settings to set a session timeout that fits your organisation's security policy — giving you the right balance between protection and day-to-day convenience. (see more)

Team Leads can now enrol entire Segments of learners into a training in one go — no more ticking individual checkboxes one by one. This makes bulk onboarding and training rollouts significantly faster for Team Leads managing large groups. (see more)