This article explains where to find AI Simulation data in WorkRamp and what each reporting surface shows. It covers the simulation overview, manager team view, Report Builder, Insights dashboard, and Analytics Studio. It is written for Administrators and Managers.
📌 Note Reporting for AI Simulations is actively being developed. Further improvements to the reporting experience are coming soon - your Account Manager or Customer Success Executive will keep you updated. |
What data does WorkRamp sync?
When a learner completes an AI Simulation, WorkRamp automatically syncs the following data:
Data Point | Description |
Status | Not Started, In Progress, Completed, or Failed |
Score | Numeric score from the simulation attempt |
Completion % | Percentage of the simulation completed |
Time Spent | Total time the learner spent in the simulation |
Completed At | Timestamp of completion |
💡 Tip AI Simulation statuses map to WorkRamp as follows: Pass and Completed both display as Completed; Fail displays as Failed; Incomplete displays as In Progress; Not Attempted displays as Not Started. |
Simulation Overview
Every AI Simulation has its own overview page. This is the primary place for Administrators to monitor a single simulation across all assigned learners.
Summary stats
At the top of the overview page, four headline stats are displayed:
Assigned - Total number of learners assigned to this simulation.
Overdue - Number of learners who have missed their due date.
Completion Rate - Percentage of assigned learners who have completed.
Average Grade - Mean score across all completed and failed attempts.
Scores, Goals, Insights and more
Select 'Scores, Goals, Insights and more' from the overview page to open the full AI Simulations analytics view. This provides deeper analysis including individual attempt breakdowns, goal performance, and simulation-specific insights beyond what WorkRamp stores natively.
Assignment table
Below the stats, the assignment table lists every assigned learner with their individual status, progress, grade, due date, completion date, and assigned date. Use the Status and Group filters, search by name or email, or adjust visible columns using 'Columns' to tailor the view.
Manager team view
Managers can view AI Simulation data for their direct reports from My Team in the left-hand navigation of their Learner Home.
Team view
AI Simulations appear as a distinct content type in the team view. For each direct report, managers can see:
Completion Rate
Average Grade
Status — Not Started, In Progress, Completed, or Failed
Team progress is reflected in the stacked bar chart alongside other learning content.
Individual learner view
Selecting a direct report shows their detailed AI Simulation stats including completion rate, average grade, failed count, and overdue count. Drill into a specific simulation to see the learner's status, due date, completion date, grade, and time spent.
Sending reminders
Managers can send email reminders to direct reports who have not started, are in progress, are overdue, or have failed a simulation. Select 'Remind' next to the relevant content. A confirmation is shown after sending.
Report Builder
AI Simulation data is available in Report Builder. Navigate to Reporting > Report Builder and filter by 'AI Simulations' from the Content Type dropdown.
Reports include all standard assignment fields: learner name, content name, status, score, completion date, time spent, and more. Use Report Builder to create custom exports that include AI Simulation data alongside other content types, or in isolation.
4. Admin Insights — AI Simulations Dashboard
A dedicated AI Simulations analytics dashboard is available at Reporting > Insights > AI Simulations.
This dashboard gives a cross-simulation, organisation-wide picture of simulation performance with no filters applied. It is equivalent to the per-simulation analytics view but scoped to all simulations in your account.
The dashboard includes the following tabs:
Overview - Total Sessions, Avg Score, Avg Duration, Avg Rating, Sessions Over Time chart, and Score Distribution chart.
Performance - Deeper performance breakdowns across simulations.
Dimensions - Segment data by user attributes or groups.
Goals - Performance against success criteria across all simulations.
Pass/Fail - Pass and fail rates across simulations.
Feedback - Learner ratings and feedback submitted after sessions.
Safety Flags - Sessions where the safety threshold was crossed.
AI Insights - AI-generated analysis and recommendations across simulation data.
Use the 'User', 'Employee Type', 'Meeting', and 'Date Range' filters at the top to narrow the data. Select 'Export & Share' to export the dashboard or share it with others.
Analytics Studio
AI Simulation data is also available in Analytics Studio at Reporting > Analytics Studio.
AI Simulation results flow into the same content report used for other content types.
Filter by Content Type = AI Simulations to isolate simulation data.
Combine AI Simulation completion and score data with other WorkRamp data for custom cross-content reports.
📌 Note Analytics Studio access depends on your WorkRamp plan. Speak to your Account Manager if you do not have access. |
FAQs
Why does a learner show as Completed in AI Simulations but Failed in WorkRamp?
AI Simulation statuses map to WorkRamp differently. A Fail in AI Simulations displays as Failed in WorkRamp. A Pass displays as Completed. See the status mapping tip at the top of this article for the full breakdown.
Can I export AI Simulation data?
Yes. Use Report Builder to build and export a custom report, or select 'Export & Share' from the AI Simulations Insights dashboard.
Can managers see individual session summaries?
Managers can see learner scores, status, and progress from the team view. Full individual session summaries — including conversation transcripts and detailed goal breakdowns — are available to Administrators via the 'Scores, Goals, Insights and more' link on the simulation overview page. Learners can also email their session summary to their manager directly after completing a simulation.