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With SCORM modules, in rare cases you may come across the following error message:&nbsp;

<i>MissingKeyMissing Key-Pair-Id query parameter or cookie value</i> 

If so, this indicates cookies are not enabled in your web browser. To resolve this error follow the steps below:

Check that your browser allows pop-up windows&nbsp;

Clear out your <a href="https://www.refreshyourcache.com/en/home/" rel="nofollow noopener noreferrer" target="_blank">cache</a>

Confirm that https://[your enterprise].workramp.com is allowlisted

1. Check that your browser allows pop-up windows 
2. Enable third-party cookies
3. Clear out your <a href="https://www.refreshyourcache.com/en/home/" rel="nofollow noopener noreferrer" target="_blank">cache</a>
4. Confirm that https://[your enterprise].workramp.com is allowlisted

What do I do when I see a "MissingKey" Message for my SCORM object?

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What do I do when I see a "MissingKey" Message for my SCORM object?

How To Resolve