User Settings
Deactivating, reactivating, and permanently deleting a user can all be performed on the Users page under [Settings].
The table has a "Status" column with the following statuses:
User
Admin
Deactivated
To deactivate a user, click the three dot overflow menu to the far right on the users table. Click "Deactivate".
Deactivating a User
Once you have selected 'Deactivate' from the drop-down, the user will no longer have access to WorkRamp and their assigned training courses.
Their user and completion data will be retained on the backend.
However, to run reports on deactivated users, you will need to reactivate the user's profiles first.
Permanently Deleting A User
Permanently deleting a user will remove their account entirely from the enterprise.
This action cannot be undone. The user will need to re-register with WorkRamp in order to be added back into the account, and all training data records will be removed.
Reactivating a User
To reactivate a user, locate their name from the list of users, and click 'Reactivate' located on the right-hand side of their row using the three dot overflow menu.
