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UKG Pro - WorkRamp HRIS Connector
UKG Pro - WorkRamp HRIS Connector
PM team avatar
Written by PM team
Updated over 3 months ago

Overview

UKG Pro is an HR software solution that serves as an employee system of record. Integrating UKG Pro with WorkRamp will enable organizations to automate user provisioning and manage employee learning more easily.

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Instructions

Step 1: Find your UKG Pro Customer API Key

  1. Log in to UKG Pro and search "Service Account Administration" on the top right

  2. Copy the Customer API Key from under the header


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  3. Paste the Customer API Key in the WorkRamp HRIS Connector Setup flow

Step 2: Create your service account

  1. On the Service Account Administration Page, click "+ add" on the top right
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  2. Enter in your UKG Pro Admin's account's username and email.

  3. You will need the username later
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  4. On the same page, scroll down under Web Service to enable "View Employee Person Details". This is REQUIRED.
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  5. Additionally, select:

    • Employee Pay Statement

    • Employee Employment Information

    • PTO Plan Integration

    • Company Configuration Integration

    • Payroll Integration

    • Personnel Integration

    • Employee Job History Details

    • Employee Compensation Details

  1. Click Save. Your new password will pop up. Save the password in a secure location


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  2. Enter your UKG Pro service account credentials in the WorkRamp HRIS Connector Setup flow and click Submit
    This is username of your admin service user and the password you just generated
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Step 3: Finding your UKG Web Service Domain

  1. In your search bar, search for Web Services
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  2. Look at any of the URLs on this page and copy one of them. For example your URL may look something like this: http://Servicet.ultipro.com/services/BIDataService
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  3. Enter the URL into the WorkRamp HRIS Connector Setup flow.
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Setup Integration in WorkRamp

Setting Up the Integration

To get started, an Admin will need to navigate to Settings > Integrations > + Add HRIS Integrations

The user that is enabling the integration must be a full admin in UKG Pro. In the modal that pops up, select UKG Pro as your HRIS. You will be prompted to complete the integration by entering your UKG Pro subdomain and your API Token. One the setup is complete, you will see your new integration under the “User Management” section of the integrations page.

From the UKG Pro integrations page, you will be able to set your preferences for how your HRIS data is pushed to Workramp including:

  • Maintain management hierarchy from your HRIS

  • Maintain Groups from your HRIS

  • Custom Attributes

  • All required WorkRamp Field (note: these cannot be turned off)

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