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Slack Integration Instructions

Employee Learning Cloud: Steps to set-up the Slack integration

Support avatar
Written by Support
Updated over 6 months ago

Getting Started: Gathering the Team

In order to enable the Slack integration, you must have a user who has both Slack administrator credentials (i.e. someone who can approve applications) and WorkRamp admin access.

Note: This integration is only available for our Employee Learning Cloud platform.

Enabling Slack in WorkRamp

To get started with the setup, navigate to Settings > Integrations > Slack and click either "Enable" button which will redirect you to Slack to authenticate the integration.

Once enabled, you have the ability to enable automatic notifications to users and/or congratulatory messages to channels via Slackbot. 

To publish updates to your Slack Instance, click "Add New". Then select the Content folder(s) from your WorkRamp instance, and a public channel within your Slack instance.

Based on the notification settings above, activity on the content within the selected folder will post updates to the selected channel.

Note: For reminder messages, we recommend adding the Workramp app to your Slack account.

Reminder Messages

  • Enable direct messages on training assignments

  • Enable direct messages on training reminders

These are messages sent directly through the workramp app to individuals notifying them when they have been assigned a training (includes guides, challenges, paths) and a reminder of when it's due. The only automatic reminder messages are sent based on your Email Settings.

 (Sample reminder message)

Coaching Messages

  • Enable direct messages on feedback

These messages notify users when they receive feedback on assignments.

(Sample coaching message)

Congratulatory Messages

  • Enable congratulatory messages on Guide completion

These messages can be broadcasted to channels to let the team know that their teammates have completed assignments. 

You have the ability to choose any channel you would like to broadcast these to. Currently, we do not support private channel publishing. 

(Sample Congratulatory Message)

Additional Slack Notifications

  • Folder Editor Access

  • Schedules Reports

These notifications cannot be toggled off as they automatically send when a user is granted access to a folder or has a scheduled report to view.

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