Reminders when assigning a guide or Path

To assign a Guide to a Learner, simply: 

  1. Select the Guide you would like to assign
  2. Click Assign this guide in the top right-hand corner
  3. Enter in the User or Group you would like to assign the Guide to
  4. Add a due date
  5. Add a customized message (optional)

Once a Learner has been assigned a Guide they will immediately receive an email notifying them of their guide. Below is an example of the email Learners will receive once they are assigned a Guide: 

Note: By default, Learners will automatically receive a 48 hour reminder regarding their upcoming Guide.
  

Manual Reminders

To send a manual reminder to a Learner:

  1. Select the appropriate Guide
  2. Click the check box for the Learner / Learners you would like to remind
  3. Click Remind under Assignments
  4. Add a message (optional

Note: As an alternative option, you can also click the drop down arrow to the right of the Learner and select Remind User.

Slack Reminders

You can also send reminders through Slack! 

  1. Click on Settings
  2. Select Integrations 
  3. Choose the setting you'd like to enable

If you have any questions, email support@workramp.com, or leverage your chat window in the bottom right-hand corner of your screen!

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