How To Add Questions

To begin, select the appropriate Guide you would like to work on. 

  1. Click Edit in the upper right corner
  2. Drag and drop any of the Question objects located in the right-hand panel into the editing workspace 

Question Objects 

When creating a guide you have many options for incorporating questions:

  • Text Answer                                                         
  • Multiple Choice
  • Hot Spot
  • Survey
  • Matching
  • File Upload
  • Live Video
  • Zoom Recording
  • Voicemail
  • E-Signature

Text Answer 

Text Answers allow for testing in a free response format. Learners can submit as little as a few words, or even long formed paragraphs. Some of the most common uses are:

  • Summaries of content
  • Open-ended questions
  • Asking for opinions or asking a Learner to elaborate on a topic

Multiple Choice

Multiple Choice questions allow you to ask Learners to pick from a selection of options. You also have the ability to select multiple answers for "check all that apply" types of questions. 

Hot Spot

Hot Spots allow you to upload a picture and select a portion of the image that is the "correct answer." Learners will see the image and click on it. If they click within the box that you have identified as the right answer, the question will be marked as correct! These are some of the most common used cases:

  • Identifying an area on the page that someone needs to click or is often forgotten
  • Identifying a mistake in a form submission

Below is an example of a Hot Spot question:

Survey

Survey questions allow your Learners to rate content or opinions from "strongly agree" to "strongly disagree". The best use case for this question would be to receive feedback from your Learners. 

Matching

Matching questions ask users to pair objects on the left with the ones on the right. The most important thing to know about matching questions is that pairs need to be unique. Meaning, it's best NOT to have the same phrase repeated multiple times on the left or right. For instance, the example below, all the answers are blue, but because one answer is trying to account for multiple responses users won't know how to tell which blue is supposed to be paired with the right answer. 

The best way to use matching questions is to ensure one unique response matches to one unique answer. See example below:

The second half of the Question submission objects involve uploading content for your review.  The best part about these features is when you get submissions, those files can be downloaded and used again in other trainings. 

File Upload

The File Upload allows you to collect any type of file. It's best when you want to gather screenshots, PowerPoints, Word documents, PDFs, or any number of other files that help you confirm that a Learner completed an assignment, or understands a concept. 

Live Video

Live Video works almost the same way as "Record a Video" for building out content. However, with Live Video your Learners are submitting the video and will not be able to share their screen. If you would like for Learners to share their screen when recording, then read below about our Zoom Recording feature!

Zoom Recording

Here at WorkRamp we like Zoom Recordings! When a Learner goes to record a video with Zoom they will be prompted with a short set of instructions on how to open the application and what to expect (i.e. that the video will start recording automatically). Zoom recordings allow you to share your screen, invite other users, and benefit from all the functionality the Zoom application uses normally. 

Voicemail

Voicemail Recordings are useful in order to test how a Learner will sound leaving a voicemail or answering questions on the phone. 

NOTE: When you receive a voice recording that you really like, you can download it and use it in other trainings by simply uploading it to the "Audio" Content Object!  

E-Signature

Lastly, with the E-Signature object you have the ability to have your Learners enter their electronic signature.

If you have any questions, email support@workramp.com, or leverage your chat window in the bottom right-hand corner of your screen!

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