🍉 July 2024 Product Roundup
☁️ Employee Learning Cloud
Introducing our newest WorkRamp AI feature – AI Practice ✨, powered by Hyperbound.
AI Practice is upleveling how you get your sales reps field-ready. Now you can train your reps to nail their calls with AI-driven role-play within WorkRamp through:
📞 Dynamic simulations: Tailor call types, customer personas, industries, and more to create scenarios that mimic real-life sales interactions
📊 Comprehensive call data: Quickly improve pitches and demos with actionable insights on tone, pacing, and more.
👩🏫 Self-assessments: Follow up each AI Practice call with reflection questions for learners to identify areas of improvement.
Empower your reps with AI Practice before they pitch. Learn more on our blog.
The new carousel on the Learner Home provides Admins with the ability to add branding and target announcements for learners. Admins can set-up multiple carousel placements in the Admin Console via Settings > Enterprise > Theming. You can use the editor to upload an image (or generate one via AI Assist), add a headline and text, and the link destination. Content can be targeted by group. We're excited to see how our customers use this latest update to engage their learners.
With our latest feature updates, Admins have more control over the appearance and content of WorkRamp email notifications. Admins can now customize the following: primary color, logo, sender address, and message content. This compliments our release from earlier this year to customize the cadence of reminders by training. With these features, admins can tailor email notifications to reflect their organization's brand and tone, and remove WorkRamp mentions from emails.
Admins can now generate and manage API keys self-serve in our admin console. Navigate to Settings > Integrations > API to generate, remove, and rotate admin keys for your enterprise. Admins can also set an owner and description for each key for easier management.
The new "Guide Submissions" report type in the Report Builder allows admins to pull data across all Guides and all questions in a single report. This reduces the number of reports an admin has to generate if they want to know how a particular submission is performing across multiple guides. Backend changes were also made to make this report type more performant for faster analysis.
The Overview and Guide Editor pages now display when there are Unpublished changes. This is to help content creators know at-a-glance if the latest version of a Guide has not yet been published.
☁️ Customer Learning Cloud
Admins can manage allowed email domains through new API endpoints. Learn more on the Developer site for Add, Get, Delete, and Update functions.
When both SSO and username & password are enabled on an Academy registration settings, SSO will appear as the first login option above email and password.